Regional Service Manager - Electronic Security

Securitas Technology; Milwaukee (WI); On-site; USD 95,000 - 130,000; Full time

Job summary

Securitas Technology is seeking an Electronic Security District Service Manager to lead a 35+ technician team and drive service excellence across the territory in Milwaukee, WI. You will oversee daily operations, hire and develop staff, manage labor costs, and grow revenue while ensuring safety and quality across all projects.

The role requires a bachelor's degree and 5+ years in electronic security service/installation, plus at least 2 years in operations leadership.

Qualifications

• Leadership experience in a technical service or operations setting.
• Strong oral and written communication skills.
• Proven problem-solving abilities in a customer-focused environment.

Responsibilities

• Assure customer satisfaction across service and security systems in the territory.
• Manage workforce performance to meet customer expectations and financial goals.
• Control labor costs, oversee overtime, and manage parts inventories to meet budgets.
• Recruit, hire, and develop service technicians and subcontractors.
• Grow service contracts and drive time‑and‑material revenue.
• Lead and develop the service team to meet quality and safety standards.

Skills

Leadership

Communication

Problem-solving

Team building

Education

Bachelor’s degree in Engineering/Systems/Business or related

Job description

Securitas Technology is seeking an Electronic Security District Service Manager to lead a 35+ technician team and drive service excellence across the territory in Milwaukee, WI. You will oversee daily operations, hire and develop staff, manage labor costs, and grow revenue while ensuring safety and quality across all projects.

The role requires a bachelor's degree and 5+ years in electronic security service/installation, plus at least 2 years in operations leadership.