Regional Sales & Service Leader — Manufacturing

DW Products; Cedar Rapids (IA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary plus performance-based incentive

Medical, dental, and vision insurance

401(k) and retirement options

Vacation, paid holidays, and personal days

Job summary

DW Products, located in Cedar Rapids, Iowa, is seeking a Regional Sales & Customer Service Manager. This role involves managing customer relationships to grow both new and existing accounts while leading the customer service team. The ideal candidate will have strong B2B sales and account management experience, preferably in manufacturing or industrial products. The position requires approximately 50% travel for customer visits and account development. Competitive salary along with medical and retirement options are included.

Qualifications

• B2B sales, account management, or customer service leadership experience required.
• Strong understanding of quoting, pricing, customer requirements, and order follow-through.
• Experience managing both existing customer accounts and new business opportunities.

Responsibilities

• Grow both new and existing customer accounts, including house accounts.
• Identify and pursue new customer opportunities aligned with DW Products’ machining capabilities.
• Build trusted customer relationships through regular communication and in-person visits.

Skills

B2B sales

Account management

Customer service leadership

Strong communication

Problem-solving skills

Job description

DW Products, located in Cedar Rapids, Iowa, is seeking a Regional Sales & Customer Service Manager. This role involves managing customer relationships to grow both new and existing accounts while leading the customer service team. The ideal candidate will have strong B2B sales and account management experience, preferably in manufacturing or industrial products. The position requires approximately 50% travel for customer visits and account development. Competitive salary along with medical and retirement options are included.