Regional Sales & Patient Experience Leader

West Coast Dental; Rialto (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

West Coast Dental is seeking a Regional Manager of Sales in Rialto, CA. This full-time, hourly role focuses on increasing case acceptance, driving treatment plan conversions, and delivering an exceptional patient experience.

The ideal candidate will blend consultative sales with hospitality and patient education to support office growth and production. Candidate should have 1–3+ years in sales or customer-facing roles, excellent communication skills, and the ability to thrive in a fast-paced

Qualifications

• Sales experience in a patient-facing or service setting.
• Strong communication and relationship-building abilities.
• Proven closing skills and achieving targets.

Responsibilities

• Deliver an outstanding customer experience that makes patients feel welcomed, valued, and comfortable.
• Build strong relationships and establish trust quickly with patients and families.
• Present and explain treatment plans in a confident, professional, and persuasive manner.
• Drive case acceptance by effectively addressing concerns, overcoming objections, and communicating value.
• Utilize strong interpersonal and communication skills to connect with patients and improve treatment conversion.
• Follow up with unscheduled treatment patients and re-engage opportunities into scheduled appointments.
• Discuss insurance benefits, financing options, and payment plans with confidence.
• Maintain a positive, energetic, and service-oriented attitude in a fast-paced environment.
• Collaborate closely with providers and office leadership to support patient care and office goals.

Skills

Sales experience

Customer service

Communication skills

Closing skills

Relationship building

Active listening

Goal oriented

Fast-paced environment

Job description

West Coast Dental is seeking a Regional Manager of Sales in Rialto, CA. This full-time, hourly role focuses on increasing case acceptance, driving treatment plan conversions, and delivering an exceptional patient experience.

The ideal candidate will blend consultative sales with hospitality and patient education to support office growth and production. Candidate should have 1–3+ years in sales or customer-facing roles, excellent communication skills, and the ability to thrive in a fast-paced