Regional Sales Ops Lead: Forecasting & CRM Excellence

ZainTECH; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

ZainTech is seeking a Sales Operations & Excellence Lead to drive forecasting, pipeline governance, and CRM effectiveness across a multi-country sales region. You will partner with country leadership and finance to align bookings, revenue, and gross profit forecasts while designing scalable Salesforce processes.

You will own end-to-end analytics, dashboards, and KPI frameworks, and lead cross-functional improvements to value creation and operational efficiency.

Qualifications

• 4+ years of relevant experience across Sales Operations, Revenue Operations, Sales Strategy & Planning, or related roles.
• Proven hands-on ownership of sales forecasting and pipeline governance in a multi-country or regional organization.
• Experience leading annual sales planning, including target setting, quota allocation, territory design, and capacity planning.
• Strong Salesforce experience across administration, reporting, data quality, and adoption.
• Excellent communication and change-management skills with senior leaders.

Responsibilities

• Own the regional forecasting process and cadence across all countries.
• Define and govern pipeline standards, review gaps, and surface at-risk deals early.
• Lead annual and quarterly sales planning, quota allocation, and territory design.
• Own Salesforce processes, data standards, and CRM hygiene across regions.
• Develop dashboards and KPI frameworks covering forecast, pipeline, and performance.
• Map end-to-end sales processes and drive automation with IT and analytics.
• Collaborate with Sales, Finance, Marketing, Delivery and other functions to align metrics.

Skills

Forecasting

CRM governance

Salesforce

Power BI

Tableau

Excel

Analytics

Stakeholder management

Change management

Education

Bachelor's degree

Tools

Salesforce

Power BI

Tableau

Excel

Job description

ZainTech is seeking a Sales Operations & Excellence Lead to drive forecasting, pipeline governance, and CRM effectiveness across a multi-country sales region. You will partner with country leadership and finance to align bookings, revenue, and gross profit forecasts while designing scalable Salesforce processes.

You will own end-to-end analytics, dashboards, and KPI frameworks, and lead cross-functional improvements to value creation and operational efficiency.