Regional Sales & Operations Leader - Growth & Experience

European Wax Center, Inc.; Chicago (IL); Presencial; USD 100.000 - 150.000; Jornada completa

Descripción de la vacante

European Wax Center, Inc. seeks a Regional Director of Sales & Operations to lead a portfolio of centers, driving sales, guest experience, and operational excellence across the region.

You will coach Center Sales Directors, translate strategy into action, and monitor KPIs such as service and retail sales, guest retention, and center health. This role requires strong leadership in a fast‑paced, KPI‑driven environment.

Formación

• 5+ years of progressive multi‑unit leadership in retail, beauty, wellness, hospitality, or service sectors.
• Proven track record of leading and developing field teams.

Responsabilidades

• Lead regional sales and operations to achieve center and region KPIs.
• Coach Center Sales Directors to drive performance and growth.
• Monitor guest experience, Wax Pass performance, and retail metrics to shift strategy.
• Ensure compliance with brand standards and operational excellence across locations.

Conocimientos

Multi-unit leadership

Sales leadership

KPI-driven

People management

Descripción del empleo

European Wax Center, Inc. seeks a Regional Director of Sales & Operations to lead a portfolio of centers, driving sales, guest experience, and operational excellence across the region.

You will coach Center Sales Directors, translate strategy into action, and monitor KPIs such as service and retail sales, guest retention, and center health. This role requires strong leadership in a fast‑paced, KPI‑driven environment.