Sales Engineer, SLED

Fortinet Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Fortinet is seeking a Systems Engineer to partner with a Named Account Manager in a defined territory. You will support the sales organization in all technical matters related to pre-sales, sales calls, and post-sales, acting as the main technical resource on complex customer inquiries.

Responsibilities include qualifying leads from a technical standpoint, educating customers on features and integration, and providing post-sales training and support while collaborating with engineering and

Qualifications

• 5-8 years experience in technical/pre-sales support as a sales or systems engineer.
• 5-7 years experience in LAN/WAN/Internet services administration.
• Knowledge of DNS and NFS, SMTP, HTTP, TCP/IP.
• Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, IDS, Antivirus.
• Knowledge of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies required.
• Exceptional presentation skills.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - main technical resource on sales calls and educate customer and partner on features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Skills

Technical pre-sales

LAN/WAN/Internet administration

DNS/NFS/SMTP/HTTP/TCP/IP

Routing & Switching

VPN/LAN/WAN/Network Security

IDS/Antivirus

RADIUS/PKI/IKE/Certificates/L2TP/IPsec

Firewall/802.1Q/MD5/SSH/SSL/SHA1/DES/3

Education

Bachelor's Degree or equivalent experience

Job description

We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills

• 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer
• 5 - 7 years experience in LAN/WAN/Internet services administration
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Exceptional presentation skills

Education

• Bachelors Degree or equivalent experience. Graduate Degree favorable