Regional Sales Director

Premium Retail Services; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary + bonuses

Comprehensive health, dental, and VIsn

401(k) with company match

Travel and expense reimbursement

Job summary

Premium Retail Services is seeking a Regional Director of Sales to lead a high-performing team across 200+ store locations within a major retailer. You will drive revenue, optimize in-store execution, and shape regional strategies in the telecommunications sector.

The ideal candidate brings 7+ years in customer service and retail leadership, with 3+ years managing many locations, and a proven ability to translate data into action. Travel up to 50% is required.

Qualifications

• 7+ years of progressive experience in customer service, retail sales and store leadership.
• 3+ years of multi-unit management experience, ideally 100+ locations.
• Proven experience managing direct reports and driving team performance across large geographic regions.
• Deep understanding of customer service and retail operations in a big-box environment.
• Strong analytical skills with ability to translate data into action.
• Excellent communication, organizational, and leadership skills.

Responsibilities

• Lead and manage a team of District Sales Managers across a major retailer.
• Drive revenue, sales volume, attachment rate, conversion rate, and customer satisfaction targets.
• Develop and implement regional sales strategies to exceed targets.
• Analyze sales data, trends, and performance to identify opportunities.
• Partner with store leadership and cross-functional teams to optimize execution, promotions, and staffing.
• Provide training, coaching, and mentorship to District Managers.
• Monitor compliance with standards, brand guidelines, and customer experience protocols.
• Serve as a strategic planning, forecasting, and field execution subject matter expert.

Skills

Customer service leadership

Retail sales

Analytical skills

Communication

Travel up to 50%

Education

Bachelor's degree in Business/Marketing

Job description

Geography Coverage: 220+ Retail Locations Nationwide

We are seeking an experienced and strategic Regional Director of Sales to lead a high-performing team of District Sales Managers. Our program covers 1,300+ retail locations nationwide, and we are actively seeking a new member to oversee a region of approximately 200+ store locations, for 11 direct reports. The ideal candidate will be a dynamic leader with a proven track record in influencing retail sales within the telecommunications industry, developing a team for in-store customer service excellence, and managing intricate reporting for client KPIs. This role is responsible for driving large volume transactions, achieving company metrics, and maximizing in-store execution within the telecommunications sector.

Key Responsibilities:

• Lead and manage a team of 11 District Sales Managers overseeing sales across a major retailer.
• Drive performance metrics, including revenue, sales volume, attachment rate, conversion rate, and customer satisfaction scores.
• Develop and implement regional sales strategies to surpass performance targets within the telecommunications sector.
• Analyze sales data, market trends, and in-store performance to identify areas of opportunity and improvement.
• Partner with store leadership and cross-functional internal teams to optimize execution, promotions, merchandising, and staffing.
• Provide ongoing training, coaching, and mentorship to District Managers to build bench strength and ensure executional excellence at the in-store level.
• Monitor compliance with operational standards, brand guidelines, and customer experience protocols.
• Serve as a subject matter expert and key decision-maker for strategic planning, forecasting, and field execution.

Required Qualifications:

• 7+ years of progressive experience in customer service, retail sales, and store leadership. (background in consumer electronics is a plus)
• 3+ years of multi-unit management experience, ideally supporting over 100 locations.
• Proven experience managing direct reports and driving team performance across large geographic regions.
• Deep understanding of customer services and retail operations in a big-box environment.
• Strong analytical skills with the ability to interpret data and translate insights into action.
• Excellent communication, organizational, and leadership skills.
• Ability to travel up to 50% of the time.

Preferred Qualifications:

• Previous experience working within large national retailers.
• Bachelor's degree in Business, Marketing, or related field.
• Experience launching new product lines or subscription services in a retail setting.

Benefits & Compensation:

• Competitive base salary + performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Travel and expense reimbursement
• Career advancement opportunities in a rapidly growing organization