Regional Retail Leader — Houston & Coastal Growth

UFCU Main; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

UFCU Main in Texas is seeking an experienced Retail Regional Manager to oversee operations across Houston and Coastal markets, guiding branch leaders toward profitability, service excellence, and sustained growth. You will champion the Total Member Experience by aligning initiatives with UFCU’s strategic plan and fostering cross‑functional collaboration.

The role emphasizes strong leadership, data‑driven decision making, and an ability to develop teams, deepen community partnerships, and drive

Qualifications

• 5–7 years of management/leadership experience in financial services or retail.
• 5–7 years in financial services, banking, or retail sales/service.
• Proven track record in sales, business development, or relationship management.
• Ability to interpret performance data and drive improvements.

Responsibilities

• Lead regional operations across multiple financial centers.
• Guide branch managers on performance, profitability, and staffing.
• Drive member experience and Total Member Experience improvements.
• Collaborate with HR, Training, and Retail Leadership to ensure team readiness and compliance.
• Partner with market planning and business development to grow membership and partnerships.

Skills

Leadership

Strategic planning

Analytical thinking

Sales & business development

People management

Education

Bachelor’s degree or equivalent experience

Job description

UFCU Main in Texas is seeking an experienced Retail Regional Manager to oversee operations across Houston and Coastal markets, guiding branch leaders toward profitability, service excellence, and sustained growth. You will champion the Total Member Experience by aligning initiatives with UFCU’s strategic plan and fostering cross‑functional collaboration.

The role emphasizes strong leadership, data‑driven decision making, and an ability to develop teams, deepen community partnerships, and drive