Regional Quality Leader - Multi-Site Manufacturing

Leviat; San Antonio (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Inclusive culture

Benefits program

Job summary

Leviat is seeking a Regional Quality Manager to lead standardized quality systems across five manufacturing sites and drive continuous improvement in customer satisfaction, audits, and supplier quality. This role partners with Operations, Engineering, and Sales to ensure consistent product quality and regulatory compliance.

You will own the customer complaint process, CAPA activities, and metrics tracking while mentoring regional quality teams and conducting site visits to share best practices

Qualifications

• Bachelor's degree preferred; 7+ years quality management experience.
• Experience leading multi-site manufacturing quality programs.
• Knowledge of ICC and ASTM standards; strong communication and analytical skills.

Responsibilities

• Develop, implement, and maintain standardized quality management systems across five manufacturing sites.
• Ensure compliance with company quality standards, customer specifications, and applicable industry requirements.
• Establish and monitor key quality metrics, including defect rates, scrap, rework, cost of quality, customer complaints, and audit findings.
• Drive standardization of quality procedures, work instructions, inspection methods, and documentation.
• Own the customer complaint process from receipt through resolution and lead investigations (5 Whys, Fishbone).
• Communicate with customers regarding quality concerns, corrective actions, and preventive measures.
• Monitor complaint trends and implement systemic improvements to reduce recurring issues.
• Collaborate with Sales and Customer Service to maintain strong customer relationships and satisfaction.
• Provide leadership and support to site-level quality personnel across regional facilities.
• Conduct routine site visits to evaluate compliance and identify improvement opportunities.
• Drive consistency in inspection processes, testing protocols, and quality reporting; ensure sustainability of corrective actions.
• Facilitate cross-plant collaboration and problem-solving initiatives.
• Develop supplier quality expectations and performance metrics; evaluate supplier performance.
• Participate in supplier audits and qualification processes; partner with Purchasing and Engineering to improve supplier quality.

Skills

Quality management

Multi-site leadership

Communication skills

Analytical skills

Education

Bachelor's degree

Job description

Leviat is seeking a Regional Quality Manager to lead standardized quality systems across five manufacturing sites and drive continuous improvement in customer satisfaction, audits, and supplier quality. This role partners with Operations, Engineering, and Sales to ensure consistent product quality and regulatory compliance.

You will own the customer complaint process, CAPA activities, and metrics tracking while mentoring regional quality teams and conducting site visits to share best practices