Regional Quality & Benchmarking Lead

Amazon Inc.; Omaha, Northern (NE, KY); Hybrid; USD 108,000 - 146,000; Full time

Benefits offered by this job

Health benefits from Day 1

401(k) matching

Parental leave (up to 20 weeks)

Safety footwear and daily wear

Job summary

Amazon.com Services LLC is seeking a Regional Quality & Benchmarking Specialist to build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year.

This role requires leading continuous improvement initiatives, developing forecasting tools, and traveling domestically

Qualifications

• 5+ years of project management experience.
• 5+ years of MS Office products and applications experience.
• 5+ years of maintenance or engineering experience.
• Work flexible schedule including weekends, nights, and holidays.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Technology, or Reliability Engineering, or 2+ years of Amazon (BB/3P) Full Time Exempt experience.

Responsibilities

• You will develop parts cage quality standards by creating work benches, tracking quality data and vendor defect rates, and building standard work processes for parts quality management
• You will create risk-based forecasting tools that help site maintenance leaders prioritize work based on asset failure probability and partner with central reliability and RAPA teams to develop tracking automation for audit and parts mechanisms
• You will define RME standard work procedures for maintenance quality, timing, and structure across all sites and providers, while conducting regular field audits to analyze performance against best practices
• You will lead network-wide Continuous Improvement initiatives using AMS Standards and validate new company-wide Program Management (PM) processes that meet safety and effectiveness standards
• You will be able to travel domestically up to 20%

Skills

Project management

MS Office

Maintenance/Engineering experience

Flexible schedule

Education

Bachelor's in Electrical/Mechanical Engineering or Reliability Engineering

Job description

Amazon.com Services LLC is seeking a Regional Quality & Benchmarking Specialist to build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year.

This role requires leading continuous improvement initiatives, developing forecasting tools, and traveling domestically