Regional Quality and Reliability Lead for Maintenance Excellence

Amazon; Nashville (TN); On-site; USD 108,000 - 146,000; Full time

Benefits offered by this job

Health insurance (Day 1) Most plans

401(k) matching

Parental leave

Safety footwear

Job summary

Amazon is seeking a Regional Quality & Benchmarking Specialist to build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating decision‑making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year.

You will lead network‑wide Continuous Improvement initiatives and support the rollout of new Program Management processes that meet safety

Qualifications

• Must have 5+ years of directly managing and being responsible for multiple large projects.
• Must have 5+ years of Microsoft Office products and applications experience.
• Must have 5+ years of maintenance or engineering experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Develop parts cage quality standards by creating work benches, tracking quality data and vendor defect rates, and building standard work processes for parts quality management.
• Create risk-based forecasting tools to help site maintenance leaders prioritize work based on asset failure probability and partner with central reliability teams to develop tracking automation for audits and parts mechanisms.
• Define RME standard work procedures for maintenance quality, timing, and structure across all sites and providers, while conducting regular field audits to analyze performance against best practices.
• Lead network-wide Continuous Improvement initiatives using AMS Standards and validate new company-wide Program Management processes that meet safety and effectiveness standards.
• Travel domestically up to 20%.

Skills

Project management

MS Office

Maintenance engineering

Flexible schedule

Education

Bachelor's degree in Engineering or Reliability Engineering

2+ years of Amazon Full Time Exempt experience

Tools

Lean Six Sigma

PMP

Job description

Amazon is seeking a Regional Quality & Benchmarking Specialist to build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating decision‑making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year.

You will lead network‑wide Continuous Improvement initiatives and support the rollout of new Program Management processes that meet safety