Regional Practice Manager

Derm One; Bluefield (VA); On-site; USD 85,000 - 100,000; Full time

Job summary

Derm One is seeking an experienced Office Manager to lead daily operations for a multi-location dermatology practice in Virginia. You will oversee patient scheduling, records, billing, and staff development while ensuring top-tier patient service.

The role requires 7+ years in medical office management, proficiency with medical software and ICD-10 coding, and strong leadership to drive practice growth across six locations. Travel will be required and a competitive salary is offered.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, or related field preferred.
• 7+ years of experience in medical office management, preferably in dermatology or a specialty practice.
• Experience with medical software systems and demonstrated knowledge of proper coding (ICD-10) and medical billing processes.
• Proven experience building office culture and cross-functional teams to enhance patient experience and practice growth.

Responsibilities

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RPM & RVP and Practice Partner to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on KPIs, including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.
• Perform other related duties as needed.

Skills

Leadership

Organizational skills

Communication skills

Problem-solving

Multitasking

Microsoft Office

Practice management software

HIPAA knowledge

Education

Bachelor's degree in Healthcare Administration, Business, or related field

Tools

Medical practice management software

Microsoft Word

Excel

Job description

Job Description

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RPM & RVP and Practice Partner to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.
• Perform other related duties as needed.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, or related field preferred.
• 7+ years of experience in medical office management, preferably in dermatology or a specialty practice.
• Experience with medical software systems and demonstrated knowledge of proper coding (ICD-10) and medical billing processes.
• Proven experience building office culture and cross-functional teams to enhance patient experience and practice growth.

Job Type

• Full-time, Monday-Friday
• Travel will be required between the practices six locations
• Pay range is $85,000-$100,000/year

Skills and Abilities

• Strong leadership, organizational, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Thorough knowledge of HIPAA, OSHA, and other relevant healthcare regulations.
• Proficiency in Microsoft Word, Excel, and medical practice management software.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• Hands-on, team-oriented approach with a strong work ethic and commitment to excellence.

Additional Information

All your information will be kept confidential according to EEO guidelines.