Probation Training & Quality Improvement Specialist

Cuyahoga County Juvenile Court; Cleveland (OH); On-site; USD 61,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee Assistance Program

OPERS retirement program

Job summary

The Training and Quality Improvement Specialist (Probation) at Cuyahoga County Juvenile Court develops and delivers training programs to support professional growth and promote best practices across the Probation Department. The role monitors compliance, conducts quality assurance activities, and provides recommendations to improve services, policies, and operations.

Working with staff, leadership, and community partners, this position enhances performance, ensures accountability, and supports

Qualifications

• Bachelor’s degree in social sciences/public administration or related field.
• Master’s degree preferred for advanced research/administration roles.

Responsibilities

• Develops and delivers training programs to support professional growth and promote best practices in probation.
• Monitors compliance and conducts quality assurance activities.
• Provides recommendations to improve services, policies, and operational effectiveness.
• Collaborates with staff, leadership, and community partners to enhance performance and accountability.
• Designs, implements and updates training plans including CORE curriculum and mandatory modules.

Education

Bachelor’s Degree in Social Sciences and/or Public Administration

Master’s Degree preferred

Job description

The Training and Quality Improvement Specialist (Probation) at Cuyahoga County Juvenile Court develops and delivers training programs to support professional growth and promote best practices across the Probation Department. The role monitors compliance, conducts quality assurance activities, and provides recommendations to improve services, policies, and operations.

Working with staff, leadership, and community partners, this position enhances performance, ensures accountability, and supports