Regional Orthopedic OR Clinical Sales Specialist

6032-DePuy Synthes Sales, Inc. Legal Entity; West Chester (Chester County); On-site; USD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson’s DePuy Synthes is seeking a Regional Clinical Sales Specialist to guide surgeons in the operating room, ensuring proper instrument availability and direct customer support during surgeries across designated U.S. territories.

You will troubleshoot, respond to physician needs, and collaborate with sales, clinical, marketing, and account teams to optimize service levels and drive sales growth. A clinical background and instrument knowledge are essential.

Qualifications

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience
• Minimum of 4 years of professional experience
• Recently transitioned from Active Military Duty
• Ability to travel within the U.S. as necessary (frequent overnight and/or weekend)
• Residence in or ability to relocate to a geographic region assigned by the Company
• The ability to work in a lab/operating room environment
• A valid driver's license issued in the United States
• Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
• Experienced in data analysis and have excellent problem-solving skills
• Results orientation/Prioritization
• Ability to work independently and autonomously
• Ability to work in a complex organization and team structure
• High level of accuracy and attention to detail.
• Demonstrated ability to understand, interpret, communicate, and work in complex environments
• Functional knowledge of human anatomy and physiology, basic knowledge of surgery
• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred

Responsibilities

• Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
• Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
• Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
• Prepare sales reports and documents as the need arises.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offerings meet the highest quality standards.
• Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Skills

Interpersonal communication

Influencing

Critical thinking

Problem solving

Data analysis

Autonomy

Independent work

Education

Bachelor’s / Associate or Medical Certification (CST, PT)

Tools

Surgical instruments

Job description

Johnson & Johnson’s DePuy Synthes is seeking a Regional Clinical Sales Specialist to guide surgeons in the operating room, ensuring proper instrument availability and direct customer support during surgeries across designated U.S. territories.

You will troubleshoot, respond to physician needs, and collaborate with sales, clinical, marketing, and account teams to optimize service levels and drive sales growth. A clinical background and instrument knowledge are essential.