Regional Ops Lead - Inspections & Data-Driven Growth

Openlane; Miami (FL); Remote; USD 65.000 - 70.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision benefits

Employer HSA contributions

Immediately vested 401K or RRSP

Paid Vacation, Personal, and Sick Time

Maternity/Paternity leave

Disability and life insurance

Tuition Reimbursement

Service Day volunteering

Zusammenfassung

OPENLANE is seeking a Regional Operations Manager for Miami/South Florida to lead inspection teams, ensure quality, and drive regional growth. The role emphasizes data-driven decision making, collaboration with cross-functional teams, and hands-on field presence 1–2 days a week.

The ideal candidate has 3+ years in operations leadership and 2+ years in automotive inspection environments, with a valid driver's license. Competitive benefits and opportunities for advancement are offered.

Qualifikationen

• Minimum of 3+ years relevant experience or education.
• Minimum of 2+ years automotive mechanical experience.
• Must be able to operate a motor vehicle and possess a valid driver’s license.
• A working knowledge of technology, particularly in submitting electronic inspection reports.

Aufgaben

• Master OPENLANE policies, processes, procedures, and tools for floor plan audits and inspections.
• Oversee inspectors to meet regional SLA’s and targets.
• Recruiting and hiring for contract and full-time inspectors in the region.
• Partner with Marketplace and Commercial Sales Team for regional success and forecasting.
• Cultivate customer relationships with dealers and OPENLANE sales team to drive growth.
• Support OKR creation and implementation for the region.
• Lead and develop teams including training, coaching, and performance management.
• Ensure contractors meet customer requirements and standards.
• Act as main contact for contractors on compensation and queries.
• Collaborate with Product, Arbitration, Scheduling, and QA to test new apps and processes.
• Work in the field 1-2 days per week with inspectors to ensure quality.

Kenntnisse

Automotive mechanical experience

Driver's license

Electronic inspection reports

Jobbeschreibung

OPENLANE is seeking a Regional Operations Manager for Miami/South Florida to lead inspection teams, ensure quality, and drive regional growth. The role emphasizes data-driven decision making, collaboration with cross-functional teams, and hands-on field presence 1–2 days a week.

The ideal candidate has 3+ years in operations leadership and 2+ years in automotive inspection environments, with a valid driver's license. Competitive benefits and opportunities for advancement are offered.