Regional Ops Director — Scale & Optimize Logistics Network

Jw Logistics Operations; Las Vegas, Phoenix (NV, AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

JW Logistics is seeking a Regional Director of Operations to provide strategic leadership for our growing delivery network in Las Vegas and across multiple markets. You will drive operational excellence, P&L responsibility, and scalable growth while partnering with national accounts and 3PL/4PL customers.

You will lead cross-functional teams, establish disciplined operating rhythms, and oversee budgeting, costing, and performance reporting to improve NOI.

Qualifications

• Experience managing multi-site operations, preferably in logistics, transportation, distribution, or final-mile delivery environments.
• Strong financial acumen with experience managing budgets, operational costs, and profitability metrics.
• Excellent leadership, communication, and customer relationship management skills.

Responsibilities

• Provide direct oversight and support for multi-site operations across JW network.
• Ensure consistent execution of customer expectations with a focus on service performance and route optimization.
• Lead root cause analysis on service failures and implement corrective actions.
• Partner with regional and local leadership to build disciplined operating rhythms.
• Develop scalable operational processes and standards that support growth across markets.
• Serve as a key operational liaison for national and enterprise accounts.
• Support onboarding and scaling of new business, including major program launches and network expansions.
• Support strategic initiatives to ensure operational readiness and execution consistency.
• Maintain strong customer relationships through proactive communication and operational support.
• Drive operational decisions aligned with financial outcomes, including cost control and profitability metrics.
• Ensure costing structures, billing alignment, and operational reporting are disciplined.
• Identify opportunities to improve NOI through efficiency and data utilization.
• Support forecasting, budgeting, and financial planning across the region.
• Build scalable structures and processes to support rapid growth.
• Promote collaboration across operations, technology, finance, and customer support teams.

Skills

Multi-site ops

Logistics

Financial acumen

Leadership

Communication

Analytics tools

Education

High School Diploma or equivalent

Associate's Degree preferred

Tools

Reporting platforms

Job description

JW Logistics is seeking a Regional Director of Operations to provide strategic leadership for our growing delivery network in Las Vegas and across multiple markets. You will drive operational excellence, P&L responsibility, and scalable growth while partnering with national accounts and 3PL/4PL customers.

You will lead cross-functional teams, establish disciplined operating rhythms, and oversee budgeting, costing, and performance reporting to improve NOI.