Regional Operations Manager - Multi-Location Growth

KEP Electric; Cincinnati (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

IES Residential in Cincinnati, OH is seeking a Regional Operations Manager to oversee operations, field performance, project execution, and service activities across multiple locations within the assigned region. This role partners with branch leadership, field teams, project managers, and executive leadership to drive operational efficiency, profitability, and customer service while supporting growth.

The position emphasizes budgeting, forecasting, safety, and process improvements, with travel

Qualifications

• Minimum 7 years of operations, field management, or service leadership experience preferred.
• Experience managing multi-location operations or regional teams desired.
• Residential construction or service industry experience preferred.

Responsibilities

• Oversee regional operations, including installation, service, maintenance, and project execution across multiple locations.
• Monitor regional performance metrics, budgets, schedules, and customer satisfaction.
• Collaborate with branch leadership, project managers, dispatch, and field supervision to drive efficiency.
• Develop and implement procedures and best practices to improve regional performance.
• Support workforce planning, training, and development of operations personnel.

Skills

Operations management

Leadership

Communication

Multi-location management

Budgeting & forecasting

Safety compliance

Project management

Microsoft Office

Education

High school diploma or GED

Associate’s or Bachelor’s degree in Business, Construction Management, Technology, or related field

Tools

Microsoft Office Suite

Project management software

Job description

IES Residential in Cincinnati, OH is seeking a Regional Operations Manager to oversee operations, field performance, project execution, and service activities across multiple locations within the assigned region. This role partners with branch leadership, field teams, project managers, and executive leadership to drive operational efficiency, profitability, and customer service while supporting growth.

The position emphasizes budgeting, forecasting, safety, and process improvements, with travel