Regional Operations Manager — Lean Process & Growth

Amazon; Indiana (PA); On-site; USD 120,000 - 170,000; Full time

Job summary

Amazon is hiring an Operations / Senior Operations Manager to lead and scale fulfillment and last-mile networks across multiple sites. You will define processes, hire and develop teams, and ensure safety, quality, and productivity while delivering on time and within budget.

The role requires 4+ years in operations/logistics, strong leadership, and the ability to navigate ambiguity in a fast-paced environment.

Qualifications

• 3+ years of employee and performance management experience
• Years of experience in operations/logistics/supply chain
• Bachelor's degree or equivalent, or 2+ years of Amazon experience

Responsibilities

• Defining, building, and executing processes across fulfillment centers, sortation hubs, and last-mile delivery networks
• Hiring, training and developing a motivated workforce for sort hubs with HR support
• Ensure sufficient bandwidth for peak time and coordinate with Finance, Delivery, FC and Projects teams
• Conduct performance appraisals and mentor team members
• Continuous process improvement to boost quality and reduce waste
• Drive regional initiatives related to safety, engagement, and cost optimization
• Lead daily stand-ups, reviews, and labor planning to balance cost and performance

Skills

Leadership

Adaptability

Communication

Time management

Customer service

Ownership

Analytical skills

Education

Bachelor's degree or equivalent

Job description

Amazon is hiring an Operations / Senior Operations Manager to lead and scale fulfillment and last-mile networks across multiple sites. You will define processes, hire and develop teams, and ensure safety, quality, and productivity while delivering on time and within budget.

The role requires 4+ years in operations/logistics, strong leadership, and the ability to navigate ambiguity in a fast-paced environment.