Regional Operations Manager

Statechemical; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Job description

Posted Friday, September 20, 2024 at 4:00 AM

State Cleaning Solutions, a division of State Industrial Products, is a rapidly growing sales and service provider. We serve the hospitality and healthcare marketplace by designing, implementing and maintaining cleaning and sanitization programs. Our customers include restaurants, hotels, care homes and institutions among many others. State Cleaning supplies the equipment and chemicals needed to ensure customer and guest satisfaction, then backs up our programs with an extensive 24/7 service network.

WHAT'S IN IT FOR YOU:

We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we’d make a great team:

• Career Opportunity: We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
• Work-life balance: Take a well-deserved break on us and enjoy time with your family and friends with generous PTO.
• Benefits and Perks: We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance.

POSITION RESPONSIBILITIES:

1. Establish clear KPIs for sales, routing optimization, and profit growth, and regularly monitor progress against these metrics.
2. Continuously review and optimize operational costs, and overhead expenses.
3. Create mechanisms for gathering feedback from customers, employees, and stakeholders to identify areas for improvement and innovation.
4. Invest in or optimize the use of route planning software to minimize travel time, reduce fuel costs, and improve efficiency for delivery or service routes.
5. Plan, train, develop, and coach Account Managers and Route Supervisors.
6. Provide strategic leadership and ensure a cohesive approach to managing your territory and all employees in the assigned districts.
7. Collaborate with leadership to ensure the team is well-trained and follows safety protocols during installation and otherwise related to dispatches.
8. Increase gross margins through strategic revenue growth initiatives and effective cost reduction measures.
9. Maintain facility cleanliness and operational standards.
10. Analyze job repair cost data and implement cost reduction strategies.
11. Continuously assess staffing and recruitment needs.
12. Provide coaching, conduct performance appraisals, and implement corrective actions when necessary.

ESSENTIAL QUALIFICATIONS, SKILLS & ABILITIES:

1. 4 Year College Degree.
2. 1+ years of direct sales experience.
3. 2+ years of field management experience.
4. Must possess the mechanical aptitude to install, fix and maintain dish machine, laundry and housekeeping dosing equipment.
5. Ability to solve a wide range of complex, multi-disciplinary problems and improve existing systems.
6. Effective written and verbal communication.
7. Ability to prioritize goals and achieve results within a deadline.
8. Ability to travel 75 % of the time.

EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.