Regional Operations Manager

ZipRecruiter; Anchorage (AK); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company in the optical field is seeking a Regional Manager to oversee multi-unit operations in Anchorage. The role requires strong leadership, extensive management experience, and a commitment to team development. This position will enhance operational excellence and deliver on key performance indicators while ensuring a consistent patient experience. Candidates should hold a relevant degree and be prepared for significant on-site engagement.

Qualifications

• 5+ years multi-unit optical practice experience.
• 5+ years management experience.
• Must live in Anchorage full-time.

Responsibilities

• Leads Practice Managers to achieve goals and implement best practices.
• Attracts and hires talent, ensuring timely fill of positions.
• Analyzes business metrics to optimize results.

Skills

Management

Leadership

Optics Knowledge

Coaching

Performance Management

Education

Bachelor's degree in business administration, operations management, healthcare administration

Tools

Microsoft Office

Job description

Job Description

Salary: DOE

RESPONSIBILITIES

• Leads and coaches Practice Managers to achieve goals and foster execution of best practices for growth.
• Leads teams through effective performance management to include activities that ensure goals are consistently being met or exceeded.
• Attracts and hires high-caliber talent to ensure positions are filled timely.
• Builds a bench of talent internally and externally to be ready for placement.
• Analyzes the business, creating and communicating clear action plans that optimize results.
• Leads and drives quality and improvement in the region to deliver on all key performance indicators.
• Manages profits and expenses and ensures proper usage of company funds.
• Directs and approves workforce management activities according to brand policies, labor, and operational initiatives.
• Manages operational execution and ensures brand standards are met in accordance with company direction.
• Ensures the protection of all company assets, and that policies and practices are being followed consistently.
• Models the behaviors and is accountable for the store delivery of a consistent company brand and patient experience.
• Inspires team growth through individual development plans to promote an environment of personal growth and accountability.
• Provides on-the-job training and guidance to their team.
• Ensures all company-approved safety programs are implemented and maintained.

BASIC QUALIFICATIONS

• 5+ years multi-unit optical practice experience
• 5+ years management experience
• Working knowledge of computers and Microsoft Office
• Remote position with home clinic identification and expected travel between clinics and expected on-site time within clinics 80% of each week.
• Knowledge of basic optics and merchandise
• Must live in Anchorage full-time
• Education: Bachelor's degree in business administration, operations management, healthcare administration, or equivalent experience

Remote work