Regional Operations Manager

Prestige Staffing; Alpharetta (GA); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Travel to multiple sites

Leadership development

Flexible scheduling

Job summary

Prestige Staffing in Alpharetta, GA is seeking a Regional Operations Manager to oversee operations across multiple primary care practices. The role drives organizational growth, improves patient experience, and leads a dedicated team in a fast-paced healthcare environment committed to high-quality care.

You will supervise staff, optimize scheduling and billing workflows, ensure HIPAA compliance, and partner with providers to boost productivity and operational efficiency.

Qualifications

• Minimum 5 years in medical office management with supervision.
• Strong leadership, communication and organization.
• Experience with billing, scheduling workflows and office ops.

Responsibilities

• Oversee daily operations and performance across practices.
• Lead staff recruitment, onboarding, training and evaluations.
• Ensure regulatory compliance and quality standards.
• Manage supply, vaccine inventory, vendors and facilities.
• Support projects and process improvements.
• Collaborate with providers to boost productivity and care.
• Lead forms/paperwork updates in electronic systems.
• Monitor KPIs, report results, and drive improvements.
• Handle patient concerns and scheduling issues timely.
• Maintain HIPAA compliance and policies.

Skills

Leadership

Communication

Organizational skills

Multitasking

Problem solving

Team-building

Collaboration

Regulatory compliance

Education

Bachelor's degree preferred

High school diploma or equivalent required

Tools

Epic

Job description

Job Title

Regional Operations Manager

Pay

$110,000 - $125,000 annually

Location

Alpharetta (primary location), Johns Creek, Cumming, Buford

Summary

Seeking an experienced leader to oversee operations across multiple primary care practices in a dynamic healthcare organization. This role offers an opportunity to drive organizational growth, enhance patient experience, and support a dedicated team in a fast-paced environment committed to delivering exceptional patient care.

Requirements

• Minimum 5 years of experience in medical office management, with at least 2 years in a supervisory or management role, preferably in primary care or multi-provider settings
• Strong leadership, communication, and organizational skills
• Proficiency in electronic health record systems, with Epic experience preferred
• Knowledge of patient billing, scheduling workflows, and office operations
• Bachelor's degree preferred; high school diploma or equivalent required
• Ability to multitask effectively and maintain professionalism in a fast-paced environment
• Excellent problem-solving, team-building, and collaboration skills

Responsibilities

• Oversee daily operations and performance outcomes across multiple practices
• Lead staff recruitment, onboarding, training, and performance management
• Ensure operational consistency, regulatory compliance, and quality standards
• Manage supply and vaccine inventory, vendor relations, and facilities needs
• Support organizational projects, initiatives, and process improvements
• Collaborate with providers to improve productivity, patient care, and operational efficiency
• Lead communication on forms and paperwork updates in supported electronic systems
• Monitor KPIs, prepare reports, and implement performance improvement strategies
• Handle patient concerns, scheduling issues, and urgent situations as needed
• Maintain compliance with accreditation standards, HIPAA, and organizational policies

Benefits

• Competitive salary package
• Opportunity to contribute to organizational growth
• Supportive team environment with leadership development
• Flexible scheduling within standard office hours
• Travel to multiple practice sites for supervision and team support