Regional Operations Project Manager

Continuum Health Alliance LLC; United States; On-site; USD 82,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with automatic employer contribution

PTO and paid holidays

Company-paid life insurance

Access to wellness programs

Job summary

Continuum Health Alliance LLC is hiring a Regional Operations Project Manager responsible for leading operational initiatives across physician practices in Evesham, New Jersey. The ideal candidate will have a Bachelor's degree and 3+ years of healthcare operations experience, along with expertise in AthenaOne.

Responsibilities include supporting practice managers, optimizing workflows, and improving operational performance. The position offers competitive compensation of $82,000 - $90,000 annually, along with comprehensive health benefits and a 401(k) plan.

Qualifications

• 3+ years of healthcare operations experience in a physician practice or health system environment.
• Proven track record of implementing operational workflows.
• Strong project management and problem-solving skills.

Responsibilities

• Lead planning and execution of operational initiatives across multiple practice locations.
• Provide support for workflow implementation and operational standardization.
• Analyze operational data to identify trends and performance gaps.

Skills

Healthcare operations experience

Project management

Communication skills

Data analysis

Education

Bachelor's degree in Healthcare Administration or related field

Tools

AthenaOne

Job description

Location: Evesham, New Jersey 08053

Role Overview

The Regional Operations Project Manager serves as an extension of the Operations Leadership team and is responsible for driving the successful implementation of operational initiatives across multiple physician practices. The role partners closely with regional and practice leadership to execute strategic priorities, optimize workflows, improve operational performance, and ensure consistent adoption of organizational standards. Key focus areas include provider productivity, patient access, scheduling optimization, AthenaOne workflow adoption, patient experience, and value‑based care initiatives.

Responsibilities

• Project Leadership and Execution
  • Lead planning, execution, and monitoring of operational initiatives across multiple practice locations.
  • Develop project plans, timelines, and implementation strategies to support organizational priorities.
  • Coordinate cross‑functional efforts and ensure projects are completed on time and within scope.
  • Identify barriers to implementation and proactively develop solutions to keep initiatives on track.
  • Track project milestones, risks, and outcomes and provide regular updates to leadership.
• Practice Operations Support
  • Serve as a field‑based operational resource supporting practice managers, providers, and regional leadership.
  • Assist practices with workflow implementation, process redesign, and operational standardization.
  • Provide hands‑on support during operational roll‑outs, new initiatives, and process changes.
  • Conduct onsite assessments to identify opportunities for improvement in access, scheduling, patient flow, and operational efficiency.
  • Support change management efforts and reinforce accountability for implementation.
  • Support practice‑level initiatives focused on provider productivity, patient access, scheduling optimization, and patient experience.
  • Partner with practice leadership to improve provider schedules, template utilization, appointment access, and operational efficiency.
  • Assist with AthenaOne workflow implementation, optimization, and adoption across physician practices.
  • Provide onsite coaching and support to ensure consistent execution of operational workflows and organizational standards.
• Performance Improvement
  • Monitor and support initiatives related to provider productivity, access metrics, scheduling utilization, quality performance, and value‑based care outcomes.
  • Partner with practice managers and operational leadership to identify performance gaps and implement corrective action plans.
  • Support organizational efforts related to Annual Wellness Visits, care management initiatives, quality measure performance, attribution growth, and other value‑based care priorities.
  • Analyze operational and performance data to identify trends, opportunities, and barriers to achieving organizational goals.
  • Assist with development and implementation of best practices across the organization.
• Collaboration & Communication
  • Partner closely with Regional Vice Presidents, District Directors, Practice Managers, and Clinical Leadership.
  • Facilitate meetings, communicate project updates, and ensure alignment among stakeholders.
  • Develop implementation tools, training materials, and operational documentation as needed.
  • Foster strong working relationships across all levels of the organization.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field, or equivalent experience.
• 3+ years of healthcare operations experience in a physician practice, medical group, MSO, IPA, or health system environment.
• Experience supporting multiple ambulatory practice locations.
• Direct experience with AthenaOne required.
• Demonstrated success implementing operational workflows and driving adoption across physician practices.
• Strong project management, organizational, and problem‑solving skills.
• Ability to analyze operational data and translate findings into actionable plans.
• Excellent communication and relationship‑building skills.
• Willingness to travel regularly throughout the region to support practice locations.

Preferred

• Experience in value‑based care environments.
• Experience supporting primary care and specialty physician practices.
• Lean, Six Sigma, or Project Management certification.
• Experience with operational performance improvement initiatives.
• Experience with provider productivity management, scheduling optimization, and patient access initiatives.
• Experience working within AthenaOne and supporting EMR workflow optimization.
• Experience supporting value‑based care programs, including quality improvement and population health initiatives.

Benefits

• Health, dental, and vision insurance.
• 401(k) with automatic employer contribution.
• PTO and paid holidays.
• Company‑paid life insurance.
• Access to voluntary short- and long-term disability insurance.
• Access to additional life insurance.
• Access to wellness programs.

Compensation

The compensation range for this position is $82,000 - $90,000 annually. Salary within our range may also be determined by education, experience, knowledge, skills, abilities, location, and internal equity.