Regional Operations Leader — Remote with Travel + Bonus

Socket.dev; Lindon (UT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Performance bonus

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Disability insurance

Job summary

Socket.dev is seeking a Regional Manager to oversee multiple branches within the division, owning service quality, safety, and financial results. The role develops Operations Managers and Field Managers, setting expectations and confirming execution in branches through field verification.

You will travel to branches regularly, lead weekly leadership meetings, and ensure consistency across locations by enforcing SOPs and audits. A driver’s license and willingness to travel are required.

Qualifications

• 5+ years of leadership experience in multi-site field service or route-based operations.
• Experience leading salaried managers across more than one location, including hiring, coaching, and performance management.
• Demonstrated experience turning around an underperforming location, with specific results.
• Budget and margin responsibility at the location or division level.
• Proficiency with operational software and reporting (we use FieldRoutes, Geotab, and Domo).
• Ability to travel and pass a background check and drug screening.

Responsibilities

• Branch Performance: Identify underperforming branches early and implement turnaround plans within 30 days.
• Standards and Consistency: Ensure all branches operate under the same SOPs and service quality standards; conduct regular audits.
• Leadership Development: Conduct structured weekly meetings with each Operations Manager; maintain documented successors.
• Field Presence: Visit branches on a regular cadence and verify service delivery firsthand.
• Safety and Compliance: Ensure all branches maintain licenses, certifications, and vehicle compliance; investigate audit findings.
• Performance Accountability: Own division-level results for customer retention, route completion, and safety incidents.

Skills

Leadership experience

Multi-site management

Hiring & coaching

Budgeting & margins

Travel readiness

Driver's license

Background check clearance

Pest control license

Tools

FieldRoutes

Geotab

Domo

Job description

Socket.dev is seeking a Regional Manager to oversee multiple branches within the division, owning service quality, safety, and financial results. The role develops Operations Managers and Field Managers, setting expectations and confirming execution in branches through field verification.

You will travel to branches regularly, lead weekly leadership meetings, and ensure consistency across locations by enforcing SOPs and audits. A driver’s license and willingness to travel are required.