Regional Operations Leader — P&L, People & Client Success

Adas Safe; Springfield (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

Adas Safe is looking for a Regional Manager to oversee operational performance and customer experience across mobile calibration operations in New England. This role leads a team of technicians, setting standards for execution while ensuring client satisfaction.

The ideal candidate has significant experience in field operations, possesses strong leadership skills, and can manage regional P&L effectively. This position offers a dynamic environment focused on continuous improvement and operational excellence.

Qualifications

• Experience in managing operations in technical service environments.
• Ability to set measurable goals aligned with KPIs.
• Customer-facing experience with enterprise clients.

Responsibilities

• Oversee day-to-day operations and set performance goals.
• Manage regional P&L and financial targets.
• Develop and coach technicians and supervisors.

Skills

Leadership

Team Management

Customer Service Standards

Operational Excellence

Education

4+ years in Field Operations or Technical Services

1+ years leading Technicians or Supervisors

Job description

Adas Safe is looking for a Regional Manager to oversee operational performance and customer experience across mobile calibration operations in New England. This role leads a team of technicians, setting standards for execution while ensuring client satisfaction.

The ideal candidate has significant experience in field operations, possesses strong leadership skills, and can manage regional P&L effectively. This position offers a dynamic environment focused on continuous improvement and operational excellence.