Regional Operations Leader: Multi-Site Performance & Coaching

Brass Sales, Inc.; Felton Station (DE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Employee Discounts

Simple IRA 3% match

Job summary

Brass Sales, Inc. is seeking a Regional Operations Manager to serve as Director of Organizational Performance across Felton, Millsboro, DE, and Elkridge, MD. You will tighten execution, align site expectations, and drive practical improvements.

In this on-site role, you will move between locations, coach leaders, and lead continuous improvement efforts. The daily rhythm includes quick check-ins, on-floor observation, and swift problem resolution to keep operations running smoothly.

Qualifications

• 5-10 years in location management as a multi-location operations manager.
• Strong operational knowledge, problem-solving, coaching, and integrity.

Responsibilities

• Support and guide Location Managers on operations management, multi-location management, and performance management.
• Coach leaders and reinforce team leadership through leadership development and employee coaching.
• Lead operational excellence efforts including business process improvement and continuous improvement.
• Handle customer relations, employee relations, and conflict resolution, and ensure follow-through.
• Strengthen wholesale distribution management, including inventory management, inventory control, warehouse operations, and distribution operations manager priorities.

Skills

Location management

Operations leadership

Performance management

Coaching

Process improvement

Inventory management

Customer relations

Employee relations

Job description

Brass Sales, Inc. is seeking a Regional Operations Manager to serve as Director of Organizational Performance across Felton, Millsboro, DE, and Elkridge, MD. You will tighten execution, align site expectations, and drive practical improvements.

In this on-site role, you will move between locations, coach leaders, and lead continuous improvement efforts. The daily rhythm includes quick check-ins, on-floor observation, and swift problem resolution to keep operations running smoothly.