Regional Operations Leader – Eye Care Network

Mackenzie Stuart Ltd; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Performance bonus

Mileage reimbursement or vehicle allow

Medical, dental, and vision coverage

401(k) plan with company match

Paid time off

Eyewear and eye care discounts

Job summary

Mackenzie Stuart Ltd. is partnering with a growing multi-site eye care platform to recruit a Regional Operations Manager.

The role leads both operational and financial performance across a regional portfolio of practices, supporting local leadership to deliver high‑quality patient experiences and achieve commercial objectives. You will work with ODs, Office Managers, and central support to translate priorities into practical, measurable improvements at the practice level.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or a related discipline; equivalent relevant experience considered.
• 5+ years of operational leadership experience within optometry, ophthalmology, healthcare services, or multi‑unit retail.
• Minimum of three years’ experience overseeing multiple sites, managers, or business units with financial accountability.
• Strong budgeting, forecasting, financial reporting, variance analysis, and profit‑and‑loss management.
• Proficiency using Excel and practice‑management or electronic health record platforms.
• Ability to travel extensively within the assigned region.

Responsibilities

• Lead operational and financial outcomes across a multi-site region.
• Partner with local leaders to implement improvements in patient experience and efficiency.
• Develop annual operating plans and practice‑level budgets with Office Managers and Finance.
• Monitor KPI, revenue, EBITDA, and cost controls; implement corrective actions.
• Oversee staffing, scheduling, and recruitment for opticians, technicians, and front‑office roles.
• Ensure HIPAA, OSHA, ADA compliance and payer requirements.
• Support practice openings, relocations, and integration of new locations.
• Provide regular performance reporting to executives and regional growth initiatives.

Skills

Leadership

Budgeting

Forecasting

Financial analysis

Excel

Communication

Travel ability

Education

Bachelor’s degree in Business, Healthcare Administration, or related discipline

Tools

Compulink

RevolutionEHR

Eyefinity/OfficeMate

Crystal PM

Job description

Mackenzie Stuart Ltd. is partnering with a growing multi-site eye care platform to recruit a Regional Operations Manager.

The role leads both operational and financial performance across a regional portfolio of practices, supporting local leadership to deliver high‑quality patient experiences and achieve commercial objectives. You will work with ODs, Office Managers, and central support to translate priorities into practical, measurable improvements at the practice level.