Regional Operations Leader: Drive Profit, Growth & Teams

Valcourt; Millstone Township (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Valcourt Window Cleaning is seeking a dynamic Regional Operations Manager to oversee operational performance, safety, sales support, team development, and financial results across multiple branches or markets.

The role emphasizes P&L and EBITDA performance, continuous improvement, and leadership development within the assigned region, ensuring alignment with Valcourt’s standards and strategic goals.

Qualifications

• Proven experience in regional operations leadership, sales support, and financial accountability within a service-based organization.
• Demonstrated success managing multiple branches, markets, or teams with responsibility for P&L, EBITDA, and operational performance.
• Strong financial acumen with experience analyzing KPIs, budgets, forecasts, labor productivity, and profitability metrics.
• Proficiency in Salesforce, BI financial reporting, and other operational tools.
• Strong understanding of Sandler Sales Training principles with the ability to coach and reinforce methodologies.
• Excellent leadership, communication, and coaching skills, with the ability to inspire and develop high-performing teams.
• Strong organizational, analytical, and problem-solving skills with a focus on continuous improvement and strategic execution.
• Ability to travel regularly within the assigned region to support branches, clients, and field operations.
• Experience in window cleaning, commercial services, facilities services, exterior building maintenance, or a related industry preferred.

Responsibilities

• Oversee operational performance across assigned branches or markets while ensuring safety protocols.
• Partner with branch leaders to ensure consistent service delivery, scheduling, production, quality control, and customer satisfaction.
• Conduct regular branch, job site, and operational visits to assess performance and safety compliance.
• Drive regional P&L and EBITDA performance and develop action plans to improve profitability.
• Support budgeting, forecasting, and strategic planning for assigned markets.
• Represent Valcourt at industry events and strengthen market presence.
• Lead regional staff meetings and reviews to align teams on goals.
• Foster a culture of accountability, collaboration, safety, and continuous improvement.

Skills

Regional operations leadership

Sales support

Financial accountability

Leadership

Communication

Coaching

Travel willingness

Tools

Salesforce

BI reporting

Sandler Sales Training

Job description

Valcourt Window Cleaning is seeking a dynamic Regional Operations Manager to oversee operational performance, safety, sales support, team development, and financial results across multiple branches or markets.

The role emphasizes P&L and EBITDA performance, continuous improvement, and leadership development within the assigned region, ensuring alignment with Valcourt’s standards and strategic goals.