Branch GM: Growth, P&L & Operations Leader

Valcourt Group; Chicago (IL); On-site; USD 110,000 - 170,000; Full time

Job summary

Valcourt Window Cleaning seeks a dynamic General Manager to lead a Chicago-area branch, driving operational excellence, safety standards, and financial performance. You will oversee branch operations, sales leadership, and a skilled team while building relationships with clients and industry partners.

The role requires hands-on leadership, strong P&L management, and proficiency with Salesforce and BI reporting to ensure profitability and growth in a competitive market.

Qualifications

• Proven experience in operations & sales leadership with financial accountability.
• Demonstrated success in managing P&L and EBITDA targets.
• Proficiency in Salesforce, BI reporting, and other operational tools.
• Strong understanding of Sandler Sales Training principles with ability to coach & reinforce methodologies.
• Excellent leadership & communication skills, with the ability to inspire & develop a high-performing team.
• Strong organizational and analytical skills, with a focus on continuous improvement and strategic thinking.

Responsibilities

• Oversee all branch operations, ensuring adherence to Valcourt's operational standards and safety protocols.
• Conduct regular job site & operational visits to ensure quality service delivery, employee safety compliance
• Ensure full compliance with company systems and tools, including Salesforce and BI financial reporting platforms.
• Drive P&L performance, ensuring budgeted revenue and EBITDA targets are met or exceeded.
• Analyze financial data and KPIs to identify opportunities for growth and efficiency improvements.
• Conduct regular SWOT analysis to assess branch performance & develop actionable strategies for improvement.
• Lead sales efforts, including participating in sales ride-alongs to coach and support sales representatives.
• Ensure full adoption of Sandler Sales Training methodologies & reinforce principles across all employees.
• Build and maintain strong relationships with clients through regular client visits and active engagement.
• Oversee all aspects of technician hiring, onboarding, and training, ensuring a skilled and motivated workforce.
• Conduct regular 1-on-1s and staff meetings to provide clear direction, feedback, and support to all team members.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Represent Valcourt at industry and community events such as BOMA, IREM, and other networking opportunities.
• Actively engage with industry leaders and organizations to build Valcourt’s reputation as a market leader.
• Maintain a strong focus on employee safety, ensuring compliance with all safety regulations and protocols.
• Promote a culture of safety and accountability throughout the branch.

Skills

Operations leadership

Sales leadership

Financial accountability

Salesforce

BI reporting

Sandler Training

Leadership

Communication

Analytical thinking

Tools

Salesforce

BI reporting

Job description

Valcourt Window Cleaning seeks a dynamic General Manager to lead a Chicago-area branch, driving operational excellence, safety standards, and financial performance. You will oversee branch operations, sales leadership, and a skilled team while building relationships with clients and industry partners.

The role requires hands-on leadership, strong P&L management, and proficiency with Salesforce and BI reporting to ensure profitability and growth in a competitive market.