Ronnoco Beverage Solutions, a leader in specialty coffees, seeks a Regional Operations Manager to oversee daily operations within a defined territory. This role emphasizes building customer relationships, providing leadership, and driving operational efficiency. Ideal candidates will have substantial customer service management experience and a strong commitment to team development and process improvements.
Qualifications
5 years administrative/managerial experience in customer service industry.
Must display good verbal and written communication skills.
Ability to respond to sensitive inquiries or complaints.
Responsibilities
Provides direction and supervision of District Service Managers and Service Technicians.
Identifies and supports opportunities for process improvements.
Builds relationships with customers to grow within assigned territory.
Skills
Problem solving
Communication
Customer focus
Team player
Leadership
Education
Bachelor's degree or equivalent
Tools
Microsoft Office
Job description
Ronnoco Beverage Solutions, a leader in specialty coffees, seeks a Regional Operations Manager to oversee daily operations within a defined territory. This role emphasizes building customer relationships, providing leadership, and driving operational efficiency. Ideal candidates will have substantial customer service management experience and a strong commitment to team development and process improvements.