Regional Operations Lead for Community Connectors

Jewish Federation of Greater Vancouver; Arizona; On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Extended Healthcare

Life & Travel Insurance

RRSP Match

3 Weeks Paid Vacation

Free Staff Parking

Maternity/Paternity Leave Bridging &  

Job summary

Jewish Federation of British Columbia is seeking a Senior Operations Coordinator, Regional Communities, to serve as the operational hub for Community Connectors across BC, ensuring tools and support are available.

You will partner with finance, marketing, and other departments to build efficient workflows, manage budgets and data, and plan the Regional Communities Summit. This role emphasizes problem solving and building scalable systems to support regional communities.

Qualifications

• 3–5 years of experience in operations, program coordination, or administrative management in a nonprofit or community-focused org.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Experience coordinating across multiple teams or stakeholders.
• Strong financial and administrative skills, including budget tracking and expense reconciliation.
• Experience organizing conferences, events, or large meetings.
• Experience using CRM systems (Microsoft Dynamics preferred).
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, Google Workspace; AI productivity tools an asset.
• Continuous improvement mindset with the ability to streamline processes.
• Professionalism and discretion with confidential information.
• Post-secondary education in nonprofit management, business, or related field; equivalent experience.

Responsibilities

• Serve as the primary operational contact for Community Connectors across British Columbia.
• Coordinate requests between Connectors and internal operation departments (finance, marketing).
• Develop, document, and continually improve workflows, data, templates, and SOPs.
• Maintain a centralized library of resources, tools, and reference materials.
• Support onboarding of new Connectors and provide ongoing administrative guidance.
• Track budgets and expenses, ensuring accuracy and alignment with approved allocations.
• Prepare regular reports and dashboards on activities, engagement, budgets, and outcomes.
• Maintain accurate records within Microsoft Dynamics CRM and ensure data quality.
• Assist with annual budgeting and financial reporting with Finance.
• Lead the administrative planning and coordination of Federation's annual Regional Communities Summit.
• Coordinate meetings, trainings, and provincial initiatives throughout the year.
• Coordinate marketing and communications requests through intake process.
• Maintain monthly calendar of regional events.
• Collect photos, testimonials, and post-event information for storytelling and reporting.
• Ensure Connectors have access to brand assets, templates, and guidelines.
• Identify operational challenges and propose practical solutions.
• Improve internal processes for consistency, efficiency, and collaboration.
• Support special projects and organizational initiatives.

Skills

Operations

Project coordination

Administrative management

Budgeting

Communication

Education

Post-secondary education in nonprofit management, business administration, community development, or related field

Tools

Microsoft Dynamics CRM

Microsoft Office

Google Workspace

Zoom

Canva/Adobe

Job description

Jewish Federation of British Columbia is seeking a Senior Operations Coordinator, Regional Communities, to serve as the operational hub for Community Connectors across BC, ensuring tools and support are available.

You will partner with finance, marketing, and other departments to build efficient workflows, manage budgets and data, and plan the Regional Communities Summit. This role emphasizes problem solving and building scalable systems to support regional communities.