Regional Operations & Facilities Leader

Goodwill Industries of Northwest NC

Asheville (NC)

On-site

USD 54,000 - 66,000

Full time

18 hours ago

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Benefits offered by this job

Paid Time Off

403(b) Retirement Savings Plan

Employee Assistance Program

Quarterly Incentive Programs

Medical Insurance

Dental and Vision Coverage

Tuition Reimbursement

Job summary

Goodwill Industries of Northwest North Carolina, Inc. is seeking a Regional Operations Manager to serve as the operational liaison among Mission Advancement, Retail Stores, Outlet Operations, Recycling, Dell Reconnect, and Transportation.

The role focuses on maximizing inventory flow, boosting revenue opportunities, and maintaining a safe, clean regional operations center. You will collaborate with department leaders to enhance productivity, reduce losses, and improve the donor and customer

Qualifications

Five or more years of progressive operations or distribution management experience.
Experience leading cross-functional teams in retail, logistics, warehouse, recycling, or manufacturing environments preferred.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and relationship-building abilities.
Proficiency with inventory management systems, Microsoft Office, and operational reporting tools.

Responsibilities

Serve as the primary liaison between Retail, Outlet, Recycling, Dell Reconnect, and Transportation departments.
Coordinate daily operational priorities to ensure efficient movement of donated goods throughout the facility.
Assist department leaders in prioritizing projects, resolving operational challenges, and allocating resources effectively.
Facilitate communication and collaboration among departments to achieve regional operational goals.
Coordinate with Career Connections leadership to support facility needs, special events, workforce development initiatives, and operational projects.
Analyze inventory movement and identify opportunities to maximize product availability and revenue generation.
Develop and implement strategies to improve product flow from donation receipt through retail, outlet, recycling, and salvage channels.
Monitor key performance indicators and recommend process improvements that increase productivity and profitability.
Collaborate with leadership to reduce bottlenecks and improve overall operational efficiency.
Ensure the regional operations facility is safe, clean, organized, and compliant with all SOPs.
Conduct routine inspections of operational areas, identifying and correcting safety or compliance concerns.
Ensure all departments maintain high standards of housekeeping, organization, and presentation.
Coordinate facility improvement projects and support preventive maintenance initiatives.
Ensure parking lots, donation areas, sidewalks, landscaping, and exterior grounds maintained to Goodwill standards.
Monitor vendor performance related to landscaping, snow removal, waste management, and exterior maintenance.
Maintain a clean, welcoming, and safe environment for donors, shoppers, employees, and community partners.