Regional Operations Director

Strive Solutions; Buffalo (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Strive Solutions is seeking a seasoned leader to head regional operations and manage a team of Franchise Business Consultants. You will guide performance, oversee regional initiatives, and ensure financial accountability to support franchisees in reaching business goals.

As a liaison between franchisees and headquarters, you will drive clear communication, resolve issues, and help improve day-to-day operations to meet targets across the region.

Qualifications

• Proven leadership experience managing and developing a team.
• Strong business acumen with ability to influence performance outcomes.
• Knowledge of franchise operations or comparable retail/service operations.
• Excellent communication, coaching, and stakeholder management skills.
• Ability to manage financial responsibilities with attention to accuracy and accountability.

Responsibilities

• Provide coaching, development, and performance guidance to Franchise Business Consultants.
• Oversee and drive regional initiatives that support franchise success.
• Ensure financial accountability across regional activities.
• Serve as a liaison between franchisees and headquarters, facilitating clear communication and issue resolution.
• Support franchisees in improving business operations and meeting targets.

Skills

Leadership

Business acumen

Franchise operations knowledge

Communication skills

Financial accountability

Job description

Role Summary: Lead regional operations and manage a team of Franchise Business Consultants to help franchisees achieve business goals and maintain strong performance.

Key Responsibilities

• Provide coaching, development, and performance guidance to Franchise Business Consultants.
• Oversee and drive regional initiatives that support franchise success.
• Ensure financial accountability across regional activities.
• Serve as a liaison between franchisees and headquarters, facilitating clear communication and issue resolution.
• Support franchisees in improving business operations and meeting targets.

Qualifications & Skills

• Proven leadership experience managing and developing a team.
• Strong business acumen with the ability to influence performance outcomes.
• Knowledge of franchise operations or comparable retail/service operations.
• Excellent communication, coaching, and stakeholder management skills.
• Ability to manage financial responsibilities with attention to accuracy and accountability.