Director of Operations - FDC

Leap Brands; Hawaii; Vor Ort; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Leap Brands in Hawaii seeks a Director of Operations to lead the franchise and company-owned units within an assigned territory. The role focuses on building strong franchise relationships, driving operational consistency, and improving unit profitability to support strategic growth.

The ideal candidate has multi-unit restaurant leadership experience, proven influence with operators, and a track record of expanding sales and executing scalable initiatives across markets.

Qualifikationen

• 7+ years of progressive multi-unit leadership experience in the QSR, fast-casual, or franchise restaurant industry.
• Strong background in franchise operations management, preferably supporting multiple owners across a region or national territory.
• Proven success in improving sales, profitability, and operational execution at scale.
• Exceptional relationship-building, coaching, and influencing skills.
• Solid understanding of restaurant P&L, KPIs, and financial drivers.
• Experience supporting large-scale openings, market launches, and growth initiatives.
• Ability to travel.
• Bachelor’s degree in Business, Hospitality, or related field preferred.

Aufgaben

• Lead operational success of franchise and company-owned units within the assigned territory.
• Build and maintain strong relationships with franchise partners and operators.
• Drive consistency in operations to improve unit profitability across the portfolio.
• Develop and mentor regional teams and operations leaders.
• Support strategic growth initiatives through market analysis and execution.

Kenntnisse

Franchise operations management

Relationship-building

Coaching

Influencing

Financial acumen

Ausbildung

Bachelor’s degree in Business, Hospitality, or related field

Jobbeschreibung

Position Summary:

The Director of Operations is responsible for leading the operational success of franchise and/or company-owned units within an assigned territory. This role is highly focused on building strong franchise relationships, driving operational consistency, improving unit-level profitability, and supporting strategic growth initiatives. The ideal candidate is a results-driven leader with deep multi-unit restaurant experience and a proven ability to influence and inspire operators.

Key Responsibilities:

• Operational Leadership:
• Franchise Partner Support:
• Financial Performance:
• Team Development:
• Strategic Growth Initiatives:

Qualifications:

• 7+ years of progressive multi-unit leadership experience in the QSR, fast-casual, or franchise restaurant industry.
• Strong background in franchise operations management, preferably supporting multiple owners across a region or national territory.
• Proven success in improving sales, profitability, and operational execution at scale.
• Exceptional relationship-building, coaching, and influencing skills.
• Solid understanding of restaurant P&L, KPIs, and financial drivers.
• Experience supporting large-scale openings, market launches, and growth initiatives.
• Ability to travel
• Bachelor’s degree in Business, Hospitality, or related field preferred.