Regional Operational Excellence Lead

Rhenus SE & Co.; Cranford (NJ); On-site; USD 100,000 - 140,000; Full time

Job summary

Rhenus SE & Co. is seeking a Senior Operations Excellence leader in Cranford, NJ to drive and coordinate improvement initiatives across the U.S. network, aligned with regional priorities.

You will plan operating model changes, monitor data quality, standardize processes with commercial, finance, IT and operations teams, and lead KPI reporting and cross-functional projects. As the business grows, you will oversee system rollouts, support change management, and ensure timely execution of approved

Qualifications

• Bachelor’s degree in business, logistics, supply chain, engineering, IT, or a related field; an advanced degree is an asset.
• 5–10 years of experience in freight forwarding or logistics operations, including hands-on process improvement or operational excellence responsibilities.
• Experience leading cross-functional improvement projects across multiple teams or locations.
• Fluent written and spoken English; additional languages are an asset.

Responsibilities

• Lead and coordinate operational excellence initiatives across the U.S. network.
• Plan and support operating model changes and country-to-regional insourcing transitions.
• Monitor data quality and investigate recurring issues with operations teams.
• Review, document, standardize, and improve operational processes with cross-functional teams.
• Develop and maintain operational KPI reporting and translate findings into improvement plans.
• Coordinate resources and stakeholders for approved process, system, documentation, and KPI changes.
• Apply the regional operational audit framework to evaluate process compliance and data integrity.
• Benchmark branch performance and share proven practices across the network.
• Lead cross-functional improvement projects and support change management.
• System Rollout: define rollout standards, coordinate testing, training, implementation, and post-launch support.

Skills

Stakeholder management

Analytical thinking

Change management

KPI analysis

Lean Six Sigma

English proficiency

Project management

Education

Bachelor's degree in business/logistics/supply chain/engineering/IT

Job description

Rhenus SE & Co. is seeking a Senior Operations Excellence leader in Cranford, NJ to drive and coordinate improvement initiatives across the U.S. network, aligned with regional priorities.

You will plan operating model changes, monitor data quality, standardize processes with commercial, finance, IT and operations teams, and lead KPI reporting and cross-functional projects. As the business grows, you will oversee system rollouts, support change management, and ensure timely execution of approved