On-Site Regional Leader — Customer Solutions & Growth

Tyler Distribution Centers LLC; Cranbury Township (NJ); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Port Jersey Logistics Network in Cranbury, NJ is seeking a Regions Manager of Customer Solutions to lead regional customer service operations on-site. You will oversee supervisors and teams across facilities, driving service excellence, talent development, and customer satisfaction.

The role requires 5+ years in logistics or supply chain leadership, strong KPI management, and the ability to travel between facilities. Competitive salary and a comprehensive benefits package are offered.

Qualifications

• 5+ years of leadership experience in logistics, 3PL, or supply chain solutions.
• Experience leading remote or geographically distributed teams.
• Strong knowledge of WMS, CRM, and MS Office.

Responsibilities

• Lead and develop regional Customer Solutions Supervisors and teams across facilities.
• Monitor KPIs, drive regional performance, and improve service levels.
• Strengthen client relationships and ensure consistent service excellence across regions.

Skills

Leadership

Remote team leadership

WMS/CRM know-how

Analytics & metrics

Communication & coaching

Travel readiness

Education

Bachelor’s degree in Business/Logistics

Tools

MS Office

Job description

Port Jersey Logistics Network in Cranbury, NJ is seeking a Regions Manager of Customer Solutions to lead regional customer service operations on-site. You will oversee supervisors and teams across facilities, driving service excellence, talent development, and customer satisfaction.

The role requires 5+ years in logistics or supply chain leadership, strong KPI management, and the ability to travel between facilities. Competitive salary and a comprehensive benefits package are offered.