Regional Office Experience Leader

H&R Block; Mauston (WI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life outside work

Job summary

H&R Block is seeking a Multi‑Office Leader to oversee a portfolio of 4–6 retail offices, ensuring consistent, high‑quality client experiences across locations. You’ll coach Tax Professionals and Client Service Professionals, align priorities, and drive business performance while maintaining office readiness and daily operations.

The role requires hands‑on leadership, travel between offices, and the ability to manage staffing, facilities, compliance, and seasonal demand to deliver client outcomes.

Qualifications

• Bachelor's degree or equivalent experience required.
• ,

Responsibilities

• Own 4–6 offices' consultative client experience with disciplined execution.
• I

Skills

Bachelor's degree

Multi‑unit leadership

Client‑centric mindset

Coaching & development

Operational execution

Data interpretation

Staffing & scheduling

Travel readiness

Change management

Education

Bachelor’s degree or equivalent experience

Job description

H&R Block is seeking a Multi‑Office Leader to oversee a portfolio of 4–6 retail offices, ensuring consistent, high‑quality client experiences across locations. You’ll coach Tax Professionals and Client Service Professionals, align priorities, and drive business performance while maintaining office readiness and daily operations.

The role requires hands‑on leadership, travel between offices, and the ability to manage staffing, facilities, compliance, and seasonal demand to deliver client outcomes.