Regional Merchandising & Field Support Manager

OmniMax; Chicago (IL); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Company Car

Job summary

Gibraltar Building Products is seeking a Regional Service Manager to serve as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory.

This role drives merchandising excellence, supports sales growth, maintains strong retailer relationships, conducts store audits, delivers product training, and ensures consistent execution of company initiatives and merchandising standards.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 1 to 3 years related sales experience; prefer experience with Home Depot.
• Exceptional written and verbal communication skills.
• Strong time management and organization skills.
• Proven ability to analyze markets and competitive trends.
• Must have the ability to travel up to 70%.

Responsibilities

• Execute regional business plans aligned with company growth objectives.
• Identify market opportunities, competitive threats, and operational improvements.
• Perform market research and analysis and gather customer and consumer feedback to improve product.
• Maintain accurate records of store visits and merchandising audits.
• Conduct regular store visits to evaluate merchandising standards.
• Audit product placement, signage, pricing, and planogram compliance.
• Identify and report out-of-stock conditions and space erosion.
• Build productive relationships with store managers, department managers, merchandising supervisors, and district leadership.
• Train and coach retail teams on Gibraltar merchandising standards, product knowledge, and best practices.
• Review product category merchandising in the store, reporting on the maintenance of the standards and expectations by giving feedback to the local team and online.
• Work with THD OSRs to educate them on Gibraltar’s portfolio.
• Assist retail teams in understanding product features and customer benefits.
• Monitor sales trends and recommend corrective actions when needed.

Skills

Sales experience

Communication skills

Time management

Analytical skills

Travel readiness

Education

Bachelor’s degree in business or related field

Job description

Gibraltar Building Products is seeking a Regional Service Manager to serve as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory.

This role drives merchandising excellence, supports sales growth, maintains strong retailer relationships, conducts store audits, delivers product training, and ensures consistent execution of company initiatives and merchandising standards.