Regional Medical Transport Coordinator

Pafford Emergency Medical Services; Oklahoma City (OK); On-site; USD 42,000 - 70,000; Full time

Job summary

Pafford Medical Services is seeking a Transport Specialist in Oklahoma City to coordinate patient transport logistics across multiple hospital systems. The role acts as the central operational bridge among discharge planners, transfer centers, and field crews, using CAD and GIS tools to optimize routing and timeliness.

Preferred EMT certification; strong communication skills and regional knowledge will help manage high-acuity transports (BLS/ALS/SCT/CCT) and ensure HIPAA compliance within a

Qualifications

• Active State or NREMT certification preferred; Oklahoma licensure required upon hire if certified.
• High School Diploma or equivalent required.
• Must possess and maintain BLS/CPR certification.
• EMD certification preferred, or willingness to obtain within sixty days of hire.
• Minimum of 1–2 years of active EMS field experience or related healthcare logistics experience preferred.
• Regional geographic knowledge preferred.
• Excellent computer proficiency with CAD software and GIS/mapping tools.
• Excellent verbal and written communication skills.

Responsibilities

• Receive inbound transport requests from hospital transfer centers and case managers, analyzing clinical needs to ensure transport level matches patient acuity and safety requirements.
• Dynamically assign and route ground and specialized units across multiple health systems to minimize wait times and balance service zones.
• Navigate regional transport logistics, ensuring inter-facility moves adhere to scope-of-practice guidelines, licensing limits, and standards for basic, advanced, and critical care units.
• Act as the liaison among hospital charge nurses, discharge planners, facilities, and field crews to manage timing, delays, and bed handoffs.
• Coordinate unit dispatch and prioritize requests based on acuity, hospital deadlines, and contractual response times.
• Enter transport data, levels of care, facility details, and unit milestones into CAD and tracking software.
• Maintain HIPAA compliance and patient confidentiality.
• Support and promote the Pafford EMS culture and brand.
• Maintain compliance with policies, procedures, and regulations.
• Perform other related duties or tasks as assigned.

Skills

EMT Certification

Strong communication

Geographic knowledge

High-pressure coordination

Multitasking

Education

High School Diploma

EMD certification preferred

Tools

CAD software

GIS/mapping tools

Job description

Pafford Medical Services is seeking a Transport Specialist in Oklahoma City to coordinate patient transport logistics across multiple hospital systems. The role acts as the central operational bridge among discharge planners, transfer centers, and field crews, using CAD and GIS tools to optimize routing and timeliness.

Preferred EMT certification; strong communication skills and regional knowledge will help manage high-acuity transports (BLS/ALS/SCT/CCT) and ensure HIPAA compliance within a