Regional Manager Support Specialist for Boston Area

HallKeen Management; Norwood (MA); Hybrid; USD 68,000 - 97,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health FSA

Dependent Care FSA

Short-Term Disability

Long Term Disability

Life Insurance

Home and Auto Discount Program

Vendor Discount Program

401(k) with matching contribution

Vacation time

Sick time

Personal time

Paid Holidays

Job summary

HallKeen Management is seeking a Regional Manager Support Specialist to lead portfolio oversight across multiple properties. The role blends on-site leadership with remote coordination to ensure budgets are met and regulatory standards are maintained.

The ideal candidate will have extensive multifamily experience, HUD/LIHTC familiarity, and a track record of managing multi-site teams while delivering excellent tenant service. Travel to Boston-area properties is required.

Qualifications

• Bachelor’s degree in Business, Real Estate, Finance, Public Administration or related field
• 5+ years progressive multifamily leadership with affordable housing experience; 5+ years leading multi-site teams as an Area Property Manager or Regional Property Manager
• Deep knowledge of LIHTC, Section 8/HUD, HPD and HDC programs, Fair Housing, and compliance requirements
• CPM strongly preferred; NAHP-e, HCCP, COS, TCS, or equivalent designations a plus
• Proven success in NOI, occupancy, delinquency, and compliance performance across large portfolios
• Proficiency in Microsoft 365 and property management software (RealPage, MRI)

Responsibilities

• Provide leadership oversight across a portfolio of properties, ensuring budgets are met and compliance with HUD and LIHTC requirements
• Support on-site teams with rent processing, lease administration, and vendor coordination
• Coordinate property management reviews and ensure accurate reporting on occupancy and financial metrics
• Assist with HUD/LIHTC income certifications and waitlist management
• Travel to properties in the Boston area as needed

Skills

Leadership

Communication

Budgeting

Analytical skills

Education

Bachelor’s degree in Business/Real Estate/Finance/Public Administration or related field

Tools

RealPage

MRI

Microsoft 365

Job description

Regional Manager Support Specialist

Location:

Boston area

Hours:

Full Time

Pay:

Starting at $60.00 per hour

Job Description

HallKeen Management has an opening for a Regional Manager Support Specialist.

Duties And Responsibilities

The ideal candidate will possess strong supervisory and communication skills, both verbal and written and have a comprehensive background in budgeting, financial oversight, employee performance management and cash management. This role supports leadership in ensuring each property in the portfolio meets or exceeds budget expectations while maintaining compliance with all applicable state, federal, and local regulations, including oversight from agencies such as HUD, MassHousing, Spectrum, HPD, HDC, and other relevant monitoring bodies. This position is a hybrid of on-site and remote work providing leadership, oversight, and support across the portfolio. Travel expectations for this position may include trips exceeding 2.5 hours, air travel, and overnight stays depending on business needs.

Duties could also include hands on support for on-site teams, assisting with processing rental payments, tracking rent collections, processing invoices for payment, touring and leasing apartments, processing rental applications, completing HUD and LIHTC income certifications, waitlist management, coordinating repairs with maintenance and vendors, preparing for property management reviews, providing resident support, and interviewing for open positions. This position is based in Boston area.

The ideal candidate would be familiar with the multifamily property management business, have experience working with Real Page One Site management software, have impeccable attention to detail, excellent customer service skills, strong written and verbal communications skills, ability to work independently and manage competing priorities and experience in HUD and the Low-Income Housing Tax Credit Program. Travel to properties in Boston area, required. Additionally, travel may include trips exceeding 2.5 hours, air travel and overnight stays depending on business needs.

Minimum Requirements

• Bachelor’s degree in Business, Real Estate, Finance, Public Administration or related field
• 5+ years progressive multifamily leadership with affordable housing experience; 5+ years leading multi-site teams as an Area Property Manager or Regional Property Manager
• Deep knowledge of LIHTC, Section 8/HUD, HPD and HDC programs, Fair Housing, and compliance requirements
• CPM strongly preferred; NAHP-e, HCCP, COS, TCS, or equivalent designations a plus
• Proven success in NOI, occupancy, delinquency, and compliance performance across large portfolios
• Proficiency in Microsoft 365 and property management software (RealPage, MRI)
• Proven leadership, analytical, communication, and change-management skills.

Benefits

Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit.