Regional Low-Voltage Operations Leader

GardaWorld; Seattle (WA); On-site; USD 125,000 - 135,000; Full time

Job summary

ECAM is seeking a Regional Operations Manager in Seattle, WA to lead the branch, own the P&L, and drive profitable growth while balancing strategic planning with hands-on financial and operational management.

You will develop talent, strengthen client relationships, ensure regulatory compliance, and execute cross-functional growth initiatives across security services, guard operations, and remote surveillance.

Qualifications

• Authorized to work in the United States
• High school diploma, plus vocational training or equivalent
• Technical background in CCTV, access control and security; understanding of basic electricity (low voltage) and electronics
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards
• 5+ years of Regional Operations Management experience

Responsibilities

• Own the P&L and Drive Profitable Growth - Lead the full financial performance of the branch, delivering consistent year-over-year growth in both revenue and margin.
• Optimize Workforce Strategy - Drive smart labor planning and scheduling to protect profitability, while ensuring service excellence and coverage stability.
• Build a High-Performance Culture - Create an engaged, accountable team environment that improves employee engagement results year over year.
• Protect and Expand Client Relationships - Maintain a minimum 95% annual client retention rate through strong executive presence and structured relationship management.
• Develop Future Leaders - Recruit and onboard at least one key manager or staff member annually and actively develop internal talent for promotion.
• Drive Operational Excellence - Leverage company systems and data to inform decisions, ensure accurate reporting, and maintain disciplined execution across onboarding, scheduling, financial controls, and CRM processes.
• Lead with Integrity and Accountability - Model company values, maintain full regulatory and policy compliance, and set the standard for professionalism, ethical leadership, and operational discipline.
• Champion Strategic Initiatives - Partner cross-functionally to execute growth strategies, improve processes, and strengthen market position.
• Perform other duties as assigned.

Skills

Results oriented

People oriented

Organized

Communication skills

Education

High school diploma with vocational training

Tools

CCTV & Security tech

Low voltage / basic electricity

Driver's license

Job description

ECAM is seeking a Regional Operations Manager in Seattle, WA to lead the branch, own the P&L, and drive profitable growth while balancing strategic planning with hands-on financial and operational management.

You will develop talent, strengthen client relationships, ensure regulatory compliance, and execute cross-functional growth initiatives across security services, guard operations, and remote surveillance.