Regional Janitorial Operations Manager

Harvard Maintenance; Akron (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Harvard Maintenance is seeking an Area Manager to oversee janitorial operations across multiple buildings in the Akron area, ensuring exceptional service and client satisfaction. You will lead site supervisors, coordinate staffing and training, conduct inspections, and drive operational improvements.

The role requires a proven track record in field leadership, strong communication skills, and the ability to manage multiple sites with a focus on quality and customer retention.

Qualifications

• Minimum of two (2) years’ industry experience highly preferred.
• Ability to demonstrate expertise in the field’s concepts, practices and procedures.
• Must have working knowledge of MS Office Suite.
• Planning: Ability to perform short- and long-range planning.
• Excellent interpersonal and communication skills.
• Excellent project and program management skills.
• Must be flexible with hours and schedules.
• Technical knowledge of all aspects of janitorial service delivery.

Responsibilities

• Lead and supervise cleaning teams, including cleaners and floor techs.
• Ensure compliance with company policies and quality standards.
• Train staff on cleaning techniques and safety protocols.
• Manage inventory, supplies, and equipment.
• Handle emergency responses and resolve operational issues.
• Support customer retention and develop new business opportunities.
• Estimate workloads and coordinate bids for new sites.
• Travel within assigned territory to oversee operations and quality control.

Skills

People leadership

Client relationship

Staff training

Budget management

Operations management

MS Office

Tools

MS Office

Job description

Harvard Maintenance is seeking an Area Manager to oversee janitorial operations across multiple buildings in the Akron area, ensuring exceptional service and client satisfaction. You will lead site supervisors, coordinate staffing and training, conduct inspections, and drive operational improvements.

The role requires a proven track record in field leadership, strong communication skills, and the ability to manage multiple sites with a focus on quality and customer retention.