Regional IT Operations Leader — Drive Service Excellence

Exyte; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Exyte in Dallas seeks a Regional IT Operations Manager to ensure delivery, performance, and governance of Corporate IT services across the region, aligning with ITIL practices, internal standards, and ensuring service transparency and regulatory compliance.

You will lead distributed IT teams, coordinate with business stakeholders, IT Site Managers, Product Owners, and external providers, manage incidents and major issues, monitor KPIs, drive continuous improvement, and support regional

Qualifications

• Bachelor's degree in IT, CS, or related field; equivalent experience considered.

Responsibilities

• Lead regional IT service delivery and ensure operational excellence.

Skills

IT operations

Leadership

Stakeholder mgmt

ITIL knowledge

Incident management

Travel readiness

Education

Bachelor's degree or higher in IT

Job description

Exyte in Dallas seeks a Regional IT Operations Manager to ensure delivery, performance, and governance of Corporate IT services across the region, aligning with ITIL practices, internal standards, and ensuring service transparency and regulatory compliance.

You will lead distributed IT teams, coordinate with business stakeholders, IT Site Managers, Product Owners, and external providers, manage incidents and major issues, monitor KPIs, drive continuous improvement, and support regional