Regional IT Manager — Hands-on Leader Across 11 Sites

TEKsystems; Dallas (TX); On-site; USD 76,000 - 117,000; Full time

Job summary

TEKsystems is seeking a Regional IT Manager to lead day-to-day IT operations for the Dallas-Fort Worth region. The role directs a team of field IT professionals, partners with business leadership, and travels regularly between sites to ensure consistent service delivery.

The ideal candidate blends hands-on technical expertise with strong people management and a customer-first mindset, balancing staff leadership with hands-on support when needed.

Qualifications

• Demonstrated leadership of IT support teams
• Experience coordinating across multiple locations
• Strong customer-first mindset and stakeholder communication

Responsibilities

• Lead, mentor, coach, and develop a team of IT support professionals across the Dallas area.
• Manage scheduling, performance reviews, and onboarding of staff.
• Coordinate with leadership on recruiting, hiring, and retention efforts.
• Ensure service delivery excellence and timely project execution.
• Serve as escalation point for operational concerns and customer issues.

Skills

IT management

People management

Customer focus

Job description

TEKsystems is seeking a Regional IT Manager to lead day-to-day IT operations for the Dallas-Fort Worth region. The role directs a team of field IT professionals, partners with business leadership, and travels regularly between sites to ensure consistent service delivery.

The ideal candidate blends hands-on technical expertise with strong people management and a customer-first mindset, balancing staff leadership with hands-on support when needed.