Regional IT Operations Leader

MANTECH; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

ManTech seeks a motivated Deputy Regional Manager to join our team at the San Antonio, TX location. You will lead a multi-site IT services team, overseeing desktop support, AV/VC, CAN management, telephony, and infrastructure tasks while ensuring SLA attainment.

The role requires strong communication with senior leadership, hands-on leadership, and the ability to coordinate hiring, training, travel, and operations to meet regional objectives. A TS/SCI w/ Poly clearance is required.

Qualifications

• Five-year track record delivering IT services (hardware focus).
• 8570 Level II certification (Security+ CE or equivalent).
• Current/active TS/SCI with Poly clearance is required.
• Willingness to travel as needed to support objectives.
• Excellent verbal and written communication with customers and stakeholders.

Responsibilities

• Provide leadership and hands-on support to regional IT services across multiple sites.
• Coordinate with Senior Leadership to meet SLAs and manage resources within budget.
• Participate in interviewing and hiring decisions; establish training and operational processes.
• Submit daily operation reports and oversee project refresh efforts.
• Approve travel requests and coordinate with government officials for support.
• Serve as Alternate POC for regional customer concerns and manage on-call rosters.
• Track productivity, onboard new employees, and enforce compliance standards.
• Set performance goals and provide feedback to subcontractors supporting the region.
• Maintain close collaboration with customers and senior ManTech management.

Skills

IT service delivery

Leadership & communication

Travel readiness

Customer interfacing

Education

8570 Level II certification (e.g., Security+ CE)

Job description

ManTech seeks a motivated Deputy Regional Manager to join our team at the San Antonio, TX location. You will lead a multi-site IT services team, overseeing desktop support, AV/VC, CAN management, telephony, and infrastructure tasks while ensuring SLA attainment.

The role requires strong communication with senior leadership, hands-on leadership, and the ability to coordinate hiring, training, travel, and operations to meet regional objectives. A TS/SCI w/ Poly clearance is required.