Regional Internal Communications Specialist

DHL Global Forwarding; Atlanta (GA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

401(k) match

Stock Purchase Plan

Medical benefits

Vision benefits

Dental benefits

Paid Time Off

Job summary

DHL Global Forwarding in Atlanta, GA is seeking an Internal Communications Specialist/Associate to plan and deliver clear internal communications across NORAM. You'll support senior leaders, engage employees and coordinate regional initiatives, channels, templates and guidance for products, functions and locations.

Responsibilities include drafting leadership messages, managing calendars, producing multimedia content, and coordinating time-sensitive communications with stakeholders.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Business or a related field, or equivalent relevant experience
• Experience of up to 2 years is acceptable for recent graduates
• Excellent written and verbal communication skills
• Strong editing, storytelling and presentation capabilities
• Sound judgement when handling senior or sensitive communications
• Ability to manage multiple priorities and work effectively with different stakeholders
• Strong organization and project management skills
• Understanding of internal channels and employee engagement
• Proficiency in Microsoft 365 (Outlook, Teams, PowerPoint, SharePoint)
• Experience with digital publishing and content creation tools; Canva familiarity preferred

Responsibilities

• Manage the regional internal communications calendar and recurring business communications
• Draft and coordinate CEO, NMB and leadership communications
• Support selected leadership calls, town halls, employee forums and organizational announcements
• Develop communications for regional initiatives including Simply Grow, Service First, EOS and employee engagement campaigns
• Create multimedia content, including videos, graphics and digital communications, to support leadership, employee engagement and company initiatives
• Support regional Smart Connect publishing, governance, adoption and training
• Create employee stories, leadership messages, campaign materials and channel content
• Provide templates, guidance and toolkits for products, functions, countries and stations
• Coordinate sensitive or time-critical internal communications with the accountable business and functional stakeholders
• Monitor channel performance and use insights to improve communications effectiveness
• Maintain brand and communications consistency in line with DHL Group and Divisional guidelines
• Maintain alignment with Divisional Communications, HR, Marketing and other relevant teams

Skills

Written communication

Verbal communication

Editing

Storytelling

Project management

Education

Bachelor's degree in Communications, Journalism, Marketing, Business or related field

Tools

Outlook

Teams

PowerPoint

SharePoint

Canva

Job description

DHL Global Forwarding in Atlanta, GA is seeking an Internal Communications Specialist/Associate to plan and deliver clear internal communications across NORAM. You'll support senior leaders, engage employees and coordinate regional initiatives, channels, templates and guidance for products, functions and locations.

Responsibilities include drafting leadership messages, managing calendars, producing multimedia content, and coordinating time-sensitive communications with stakeholders.