Internal Communications Specialist - Atlanta, GA

MSCCN; Atlanta (GA); On-site; USD 75,000 - 90,000; Full time

Job summary

DHL Global Forwarding is seeking a proactive Communications Specialist to support regional internal communications calendars, draft CEO and leadership messages, and assist with employee engagement campaigns.

The role requires a Bachelor's degree in a related field (or equivalent), strong writing/editing skills, and the ability to collaborate with multiple stakeholders. Proficiency with Microsoft 365 and Canva is preferred. On-site work at a DHL location is expected.

Qualifications

• Bachelor's degree or equivalent experience in communications, journalism, marketing or business.
• Recent graduate or up to 2 years' experience in internal communications or related field.
• Excellent written and verbal communication skills.

Responsibilities

• Manage the regional internal communications calendar and recurring business communications.
• Draft and coordinate CEO, NMB and leadership communications.
• Support leadership calls, town halls, employee forums and organizational announcements.
• Develop communications for regional initiatives and employee engagement campaigns.
• Create multimedia content, including videos, graphics and digital communications.
• Support regional Smart Connect publishing, governance, adoption and training.
• Create employee stories and leadership messages; provide templates and toolkits.
• Coordinate sensitive or time-critical internal communications with stakeholders.
• Monitor channel performance and use insights to improve communication effectiveness.
• Maintain brand and communications alignment with DHL Group guidelines.

Skills

Written communication

Verbal communication

Editing

Storytelling

Presentation skills

Stakeholder management

Project management

Multitasking

Organization

Internal communications

Education

Bachelor's degree in Communications, Journalism, Marketing, Business or related field

Tools

Microsoft 365

Outlook

Teams

PowerPoint

SharePoint

Canva

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding manages the flow of goods and information across a customers' global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the worlds leading logistics provider with operations in over 220 countries.

Key Responsibilities:

• Manage the regional internal communications calendar and recurring business communications
• Draft and coordinate CEO, NMB and leadership communications
• Support selected leadership calls, town halls, employee forums and organizational announcements
• Develop communications for regional initiatives including Simply Grow, Service First, EOS and employee engagement campaigns
• Create multimedia content, including videos, graphics and digital communications, to support leadership, employee engagement and company initiatives
• Support regional Smart Connect publishing, governance, adoption and training
• Create employee stories, leadership messages, campaign materials and channel content
• Provide templates, guidance and toolkits for products, functions, countries and stations
• Coordinate sensitive or time-critical internal communications with the accountable business and functional stakeholders
• Monitor channel performance and use insights to improve communications effectiveness
• Maintain brand and communications consistency in line with DHL Group and Divisional guidelines
• Maintain alignment with Divisional Communications, HR, Marketing and other relevant teams

Additional Qualifications/Responsibilities

Skills / Requirements:

• Education Level: Bachelor's degree in Communications, Journalism, Marketing, Business or a related field, or equivalent relevant experience
• Experience Level: Recent graduate or up to 2 years' experience.
• Excellent written and verbal communication skills
• Strong editing, storytelling and presentation capabilities
• Sound judgement when handling senior or sensitive communications
• Ability to manage multiple priorities and work effectively with different stakeholders
• Strong organization and project management skills
• Understanding of internal channels and employee engagement
• Proficiency in Microsoft 365, including Outlook, Teams, PowerPoint and SharePoint
• Experience with digital publishing and content creations tools; familiarity with Canva or similar platforms is preferred

Pay Range: $75,000.00 - $90,000.00 (Based on Experience)