Internal Communications Specialist

DHL Global Forwarding; Atlanta (GA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

401(k) match

Stock Purchase Plan

Medical benefits

Vision benefits

Dental benefits

Paid Time Off

Job summary

DHL Global Forwarding in Atlanta, GA is seeking an Internal Communications Specialist/Associate to plan and deliver clear internal communications across NORAM. You'll support senior leaders, engage employees and coordinate regional initiatives, channels, templates and guidance for products, functions and locations.

Responsibilities include drafting leadership messages, managing calendars, producing multimedia content, and coordinating time-sensitive communications with stakeholders.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Business or a related field, or equivalent relevant experience
• Experience of up to 2 years is acceptable for recent graduates
• Excellent written and verbal communication skills
• Strong editing, storytelling and presentation capabilities
• Sound judgement when handling senior or sensitive communications
• Ability to manage multiple priorities and work effectively with different stakeholders
• Strong organization and project management skills
• Understanding of internal channels and employee engagement
• Proficiency in Microsoft 365 (Outlook, Teams, PowerPoint, SharePoint)
• Experience with digital publishing and content creation tools; Canva familiarity preferred

Responsibilities

• Manage the regional internal communications calendar and recurring business communications
• Draft and coordinate CEO, NMB and leadership communications
• Support selected leadership calls, town halls, employee forums and organizational announcements
• Develop communications for regional initiatives including Simply Grow, Service First, EOS and employee engagement campaigns
• Create multimedia content, including videos, graphics and digital communications, to support leadership, employee engagement and company initiatives
• Support regional Smart Connect publishing, governance, adoption and training
• Create employee stories, leadership messages, campaign materials and channel content
• Provide templates, guidance and toolkits for products, functions, countries and stations
• Coordinate sensitive or time-critical internal communications with the accountable business and functional stakeholders
• Monitor channel performance and use insights to improve communications effectiveness
• Maintain brand and communications consistency in line with DHL Group and Divisional guidelines
• Maintain alignment with Divisional Communications, HR, Marketing and other relevant teams

Skills

Written communication

Verbal communication

Editing

Storytelling

Project management

Education

Bachelor's degree in Communications, Journalism, Marketing, Business or related field

Tools

Outlook

Teams

PowerPoint

SharePoint

Canva

Job description

Job Title:

Internal Communications Specialist / Associate

Job Location:

Atlanta, Georgia

DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

As a Internal Communications Specialist / Associate you will plan and deliver clear, timely and consistent internal communications across DGF NORAM. This role supports senior leadership communications, employee engagement and key regional business priorities. You will be managing internal channels and provide templates, standards and guidance that enable products, functions and locations to communicate effectively.

Key Responsibilities:

• Manage the regional internal communications calendar and recurring business communications
• Draft and coordinate CEO, NMB and leadership communications
• Support selected leadership calls, town halls, employee forums and organizational announcements
• Develop communications for regional initiatives including Simply Grow, Service First, EOS and employee engagement campaigns
• Create multimedia content, including videos, graphics and digital communications, to support leadership, employee engagement and company initiatives
• Support regional Smart Connect publishing, governance, adoption and training
• Create employee stories, leadership messages, campaign materials and channel content
• Provide templates, guidance and toolkits for products, functions, countries and stations
• Coordinate sensitive or time-critical internal communications with the accountable business and functional stakeholders
• Monitor channel performance and use insights to improve communications effectiveness
• Maintain brand and communications consistency in line with DHL Group and Divisional guidelines
• Maintain alignment with Divisional Communications, HR, Marketing and other relevant teams

Skills / Requirements:

• Education Level: Bachelor's degree in Communications, Journalism, Marketing, Business or a related field, or equivalent relevant experience
• Experience Level: Recent graduate or up to 2 years' experience.
• Excellent written and verbal communication skills
• Strong editing, storytelling and presentation capabilities
• Sound judgement when handling senior or sensitive communications
• Ability to manage multiple priorities and work effectively with different stakeholders
• Strong organization and project management skills
• Understanding of internal channels and employee engagement
• Proficiency in Microsoft 365, including Outlook, Teams, PowerPoint and SharePoint
• Experience with digital publishing and content creations tools; familiarity with Canva or similar platforms is preferred

Pay Range: $75,000.00 - $90,000.00 (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.