Regional Infusion Ops Lead: Patient Access

Jobtailor; Atlanta (GA); On-site; USD 130,000 - 170,000; Full time

Job summary

Jobtailor is seeking an experienced healthcare operations leader in Atlanta to oversee infusion centers and ensure top-tier patient care. You will mentor clinical, intake, and administrative teams while driving regulatory compliance and operational efficiency.

Responsibilities include optimizing staffing, payer processes, and reimbursement workflows across the region, with travel as needed. The role reports to the Vice President of Operations and requires strategic thinking and strong

Qualifications

• Bachelor's degree in healthcare administration, business administration, nursing, or related field preferred.
• Three+ years of progressive leadership experience in healthcare operations or related settings.
• Strong knowledge of commercial insurance, Medicare, Medicaid, prior authorizations, and reimbursement processes.

Responsibilities

• Provide operational leadership for multiple infusion centers.
• Ensure execution of standards, regulatory compliance, and patient care.
• Lead, mentor, and develop clinical, intake, and administrative teams.
• Assess operational challenges and drive decisions supporting patient care and compliance.
• Monitor regional metrics and implement efficiency and patient satisfaction strategies.
• Oversee SOPs, process improvements, and scalability opportunities.
• Manage staffing, vendor relationships, inventory, and continuity.
• Serve as regional expert for patient access, reimbursement, and insurance processes.
• Guide intake through payer requirements, prior authorizations, denials, and medical necessity.
• Partner with intake, nursing, pharmacy, and revenue cycle to resolve reimbursement challenges.
• Monitor payer policy changes and communicate updates and best practices.
• Escalate complex reimbursement issues and resolve routine to moderately complex challenges.
• Travel regionally for onsite leadership, staffing support, training, and business continuity.

Skills

Healthcare leadership

Patient access

Reimbursement knowledge

Regulatory compliance

Team development

Strategic planning

Process improvement

Data analysis

Communication

Travel readiness

Education

Bachelors in Healthcare Administration

Nursing degree preferred

Tools

EHR/EMR systems

Payer portals

Referral management software

Scheduling platforms

CRM systems

Microsoft Office Suite

Job description

Jobtailor is seeking an experienced healthcare operations leader in Atlanta to oversee infusion centers and ensure top-tier patient care. You will mentor clinical, intake, and administrative teams while driving regulatory compliance and operational efficiency.

Responsibilities include optimizing staffing, payer processes, and reimbursement workflows across the region, with travel as needed. The role reports to the Vice President of Operations and requires strategic thinking and strong