Regional HVAC Field Tech II — Expert Onsite Service

Mitsubishi Electric Power Products, Inc.; Illinois; On-site; USD 55,000 - 75,000; Full time

Job summary

Mitsubishi Electric Power Products, Inc. is seeking a Field Service Technician – HVAC to deliver expert on-site service for IT cooling products and electro-mechanical equipment.

You will troubleshoot, install, test, and repair systems, while maintaining documentation and customer relationships to ensure reliability of critical cooling infrastructure. You will also support field projects, interpret schematics and drawings, and perform refrigerant tasks and equipment replacements as needed.

Qualifications

• Associate's Degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC systems.
• Intermediate knowledge of HVAC systems gained through experience or successful completion of technical training courses.

Responsibilities

• Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing.
• Perform field support and assistance with power equipment projects as required.
• Troubleshoot refrigeration and electro-mechanical equipment using schematics, mechanical drawings, procedures, troubleshooting documents, and hand-held and computer-based test equipment.
• Perform repairs or equipment replacements as necessary.
• Evaluate, troubleshoot, and repair HVAC electrical, control systems, and engineering products.
• Perform refrigerant system repair work, including leak detection, refrigerant reclamation, evacuation, and R410A charging.
• Perform refrigerant-related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.
• Provide technical support to internal and external customers, including third-party service organizations and end users.
• Schedule technical sales and service support based on customer needs.
• Schedule and provide emergency technical support and field service on an on-call basis.
• Inspect and test returned products, components, and systems to determine defects and operational status.
• Maintain accurate service records and documentation of services provided.
• Prepare required documentation related to installation, testing, repair, and customer support.
• Submit accurate expense reports in a timely manner in accordance with Company policies.
• Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner.
• Further the goals and positive image of the Division through professional customer and business relationships.

Skills

Advanced analytical

Interpersonal communication

MS Office skills

Education

Associate's Degree in HVAC, Electrical, Electronics, or related technical field

Job description

Mitsubishi Electric Power Products, Inc. is seeking a Field Service Technician – HVAC to deliver expert on-site service for IT cooling products and electro-mechanical equipment.

You will troubleshoot, install, test, and repair systems, while maintaining documentation and customer relationships to ensure reliability of critical cooling infrastructure. You will also support field projects, interpret schematics and drawings, and perform refrigerant tasks and equipment replacements as needed.