Regional Hotel Operations Leader

Sares; Raleigh (NC); On-site; USD 128,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

401(k) match

Tuition assistance

Discounted room rates

Career development

Job summary

Concord Hospitality seeks a Regional Director of Operations to lead a portfolio of hotels in North Carolina. The role emphasizes operational excellence, leadership development, and strong financial performance across properties.

You will mentor General Managers, drive performance reviews, and ensure adherence to brand standards and corporate policies while maintaining a high-performance culture across the region.

Qualifications

• Experience in hotel operations leadership, preferably multi-property management and select service.
• Marriott experience is required.
• Strong financial acumen and strategic thinking.
• Excellent interpersonal, leadership, and mentoring skills.
• Ability to travel regularly across the region.

Responsibilities

• Lead development and onboarding of new General Managers, mentoring and evaluations.
• Conduct performance reviews and create action plans for direct reports.
• Monitor hotel operations to identify and resolve challenges.
• Support strategic planning including long-term operational and capital expenditure plans.
• Ensure robust training, development, and associate engagement programs.
• Analyze financial and guest satisfaction metrics to drive improvements.
• Conduct asset evaluations and quality audits to safeguard owner investments.
• Provide HR guidance and ensure policy compliance.
• Foster a high-performance culture and succession planning.
• Maintain adherence to brand standards and Concord policies.
• Prepare and deliver reports for corporate and ownership groups.
• Participate in company programs and initiatives.

Skills

Hotel operations leadership

Multi-property mgmt

Marriott experience

Financial acumen

Leadership & mentoring

Travel ability

Job description

Concord Hospitality seeks a Regional Director of Operations to lead a portfolio of hotels in North Carolina. The role emphasizes operational excellence, leadership development, and strong financial performance across properties.

You will mentor General Managers, drive performance reviews, and ensure adherence to brand standards and corporate policies while maintaining a high-performance culture across the region.